Monthly Archives: March 2016

 Panopto Services Planned Outage Friday 4/1/2016 8:00 am -12:00pm

Description

Panopto Services will not be available  Friday  April 1, 2016 from 8:00 am to 12:00 pm. The Vendor will be handling the new configuration and licensing  of a new server, and are  only available  during this time.

During outage period, all Panopto Services will be unavailable,  including request to view Panopto video recordings and the ability to upload Panopto lecture capture recordings.

Posted: 3/29/16 4:06 pm
Last updated: 4/1/16 12:26 pm
Event type: Service Unavailable
Current status: Resolved
Service Panopto Services

 Windows Server Patching

Start Time: 3/25/16 5:30 pm - End Time: 3/25/16 8:30 pm

Description

ITS system administrators will apply critical security updates to Windows servers.

There will be brief disruptions to:

  • Faculty/Staff MyDocuments and Department Shares
  • Student K: drives, including Unix home directories and personal web pages
  • Secure file shares (RMS)
  • Print and fax services
  • TritonApps sessions
  • SharePoint sites

Primary Contact: Mike Toohey

Posted: 3/25/16 12:09 pm
Last updated: 4/7/16 10:09 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Network-Access, Network-File Shares, Printing, Sharepoint

 Access to SharePoint and Tritonapps

Description

ITS was notified of a problem with accessing Sharepoint sites and TritonApps applications from off campus.  The cause of the issue was due to DNS lookups, and the issue has been resolved.

Posted: 3/20/16 11:08 pm
Last updated: 3/20/16 11:08 pm
Event type: Service Unavailable
Current status: Resolved
Service Applications/Web Apps, Sharepoint

 Wireless Maintenance – Scheduled – 3-16-2016 @ 0600

Start Time: 3/16/16 6:00 am - End Time: 3/16/16 6:00 am

Description

Networking will be upgrading the wireless network at 0600.  During the upgrade wireless will be unavailable for 10 minutes.

Primary Contact: Steve Chapman

Posted: 3/15/16 7:21 am
Last updated: 3/25/16 12:16 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Wireless

 Scheduled Maintenance: ShoreTel telephone system

Start Time: 3/11/16 10:00 pm - End Time: 3/11/16 11:00 pm

Description

Critical security updates will be applied to the ShoreTel Windows servers. During this time, some users may experience brief loss of connection to ShoreTel Communicator and delayed delivery of voicemail messages. There should be no interruption of service for handsets.

What is affected:

ShoreTel Communicator and voicemail

Primary Contact: Telephone Services, x6500, telephone_services@umsl.edu

Posted: 3/11/16 10:05 am
Last updated: 3/11/16 11:14 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Telephone Services

 Firewall Software Upgrade

Start Time: 3/13/16 6:30 am - End Time: 3/13/16 7:30 am

Description

This Sunday, 3/13, new software will be loaded on the campus firewalls. Internet access from campus systems and Internet access to campus systems may be interrupted for a short period during this process.

Primary Contact: Don Lewis

Posted: 3/9/16 11:49 am
Last updated: 3/25/16 12:15 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access

 Brief Database interruption

Description

A runaway application temporarily consumed all available resources on a local database causing intermittent web application to fail.  The application was terminated and web applications are functioning normally again.

 

Start: 03/03/2016 2:12pm

End: 03/03/2016 2:30pm

Posted: 3/3/16 3:06 pm
Last updated: 3/3/16 3:07 pm
Event type: Intermittent or Slow Service
Current status: Resolved
Service Applications/Web Apps

 apps.umsl.edu not responding

Description

There is a problem with the apps.umsl.edu web applications.  ITS is working to restore the services.

This issue has now been resolved.

Posted: 3/3/16 3:56 am
Last updated: 3/3/16 4:09 am
Event type: Service Unavailable
Current status: Resolved
Service Applications/Web Apps