Posts Categorized: Network-Wireless

 Provincial house and villa -network outage- 6/21/2017 6:00 AM

Start Time: 6/21/17 6:00 am - End Time: 6/21/17 7:00 am

Description

Network will be upgrading the software on the network switch in Provincial house / Villa to resolve a known issue.  During the upgrade all network access and telephones services will be unavailable.

 

This work has been completed

Primary Contact: Steve Chapman

Posted: 6/20/17 5:06 pm
Last updated: 7/17/17 1:49 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Access, Network-Wired, Network-Wireless, Telephone Services


 Learning Studio Laptops Unable to Login

Description

Users are currently unable to log into any of the laptops in the learning studios or the Clark Hall 200 laptop cart.  UMSL ITS is working on the issue and will update when it is resolved.

 

Secondary authentication server was giving a certification error, switched to primary server, lab calls machines should be able to log in.  Working with vendor to fix the issue.

Posted: 5/22/17 9:16 am
Last updated: 6/22/17 12:04 pm
Event type: Service Unavailable
Current status: Resolved
Service Network-Wireless


 Network upgrade — TJL — May 17, 2017 @ 2:00 AM – 7:00 AM

Start Time: 5/17/17 2:00 am - End Time: 5/17/17 7:00 am

Description

Networking will be upgrading equipment in TJL.  The maintenance is expected to last 3 – 4 hours.  Telephones and both wired and wireless Internet will be unavailable to the parts of the building while the equipment is being upgraded.

 

This work has been completed

Primary Contact: Steve Chapman

Posted: 5/16/17 9:18 am
Last updated: 7/17/17 1:49 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Wired, Network-Wireless


 Wireless server maintenance 4/12/17 5:30 am – 7am

Start Time: 4/12/17 5:30 am - End Time: 4/12/17 7:00 am

Description

Networking will be performing maintenance on the wireless network on Wednesday 4/12/17 beginning at 5:30 am.
Affected services are classroom wireless, guest wireless and VPN.

 

Continue to work with vendor on server issues.  Will preform additional maintenance Friday 4/14/17 at 5:30pm

 

After working with the vendor, we will be rebuilding the secondary server Sunday 5/14/17.  Network authentication failures are possible but not expected.

 

We are still working with the vendor to resolve on going issues

 

We will be restarting the auth servers on Sunday 5/21 7am, This could affect lab/classrooms, VPN, Triton Video.  Should take approximately 30 minute to 1 hour

 

Still working on the issue with the vendor.  We are doing more testing Sunday 6/11/17, we do not anticipating any outages

 

We are still working with the vendor to get live logging working, this is not affecting connectivity to the network, just the ability to troubleshoot in case of issues.

 

We continue to work with the vendor on this issue.

 

Working w Vendor 7/26/17 at 11:30 with this issue, no outage expected w this work

 

this issue has been resolved

Primary Contact: Bob Garrison

Posted: 4/11/17 1:59 pm
Last updated: 8/7/17 1:36 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Wireless


 Wireless server maintenance 4/9/17 7am

Start Time: 4/9/17 7:00 am - End Time: 4/9/17 11:00 am

Description

Networking will be preforming maintenance on the wireless network on Sunday 4/9/17 beginning at 7am.  Affected services are classroom wireless, guest wireless and VPN.

 

Issue has been resolved.

Primary Contact: Bob Garrison

Posted: 4/5/17 2:01 pm
Last updated: 4/10/17 6:54 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-VPN, Network-Wireless


 Update on Wireless Network Outage

Description

ITS has restored access to the wireless TritonSecure network for classroom laptops. ITS will continue to work with vendor to determine root cause.

Posted: 4/3/17 10:29 am
Last updated: 4/4/17 8:52 am
Event type: Service Unavailable
Current status: Resolved
Service Network-Wireless


 Wireless Maintenance — Campus wide — March 31, 12:05 AM – 5:00 AM

Start Time: 3/31/17 12:05 am - End Time: 3/31/17 5:00 am

Description

The networking team will be upgrading the configuration of the wireless access points on campus.  The configuration will be done by building and downtime will limited to 5 minutes in each building.

Primary Contact: Steve Chapman

Posted: 3/30/17 2:27 pm
Last updated: 3/31/17 8:35 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Wireless