Posts Categorized: Telephone Services

 Network Outage 1st floor Oak Hall

Description

There is a network issue affecting 1st floor of Oak Hall.  All wired and wireless network is unavailable.  Network is investigating the issue at this time.

 

2:00pm – Issue resolved.  There was a faulty connection to the network equipment and it has been repaired.

Posted: 6/7/18 1:52 pm
Last updated: 6/7/18 1:59 pm
Event type: Service Unavailable
Current status: Resolved
Service Network-Wired, Network-Wireless, Telephone Services

 Network Outage – Marillac Hall –

Description

Power outage has cause a network outage in parts of Marillac hall.

8:30 – Maintenance is currently working with Ameren to isolate the power issues.  No estimate on time of repair.

12:00. Power restored

Posted: 5/3/18 9:06 pm
Last updated: 5/4/18 12:22 pm
Event type: Service Unavailable
Current status: Resolved
Service Network-Wired, Network-Wireless, Telephone Services

 Scheduled Network Outage – 03/28/2018 – 4:00 am

Start Time: 3/28/18 4:00 am - End Time: 3/28/18 7:00 am

Description

Networking will be upgrading the software on equipment located in the following buildings.

SCCB – South Campus Classroom Building
WEB – Ward E. Barns Building ( ED Collabitat)
ESH 4th floor – Express Scripts Hall
TJL – Thomas Jefferson Libaray
VRH – Villa Resident Hall
SCB – South Campus computer Building
SH – Stadler Hall

All network and Telephone service will be unavailable during the reboot. (approx. 10 min.)

Primary Contact: Steve Chapman

Posted: 3/27/18 3:13 pm
Last updated: 5/16/18 2:32 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Wired, Network-Wireless, Telephone Services

 Scheduled Network Maintenance – 02/21/2018 – 4:00 am

Start Time: 2/21/18 4:00 am - End Time: 2/19/18 6:00 am

Description

Networking will be upgrading the software on equipment located in the following buildings.

AAB -Performing art center
BH – Science learning building
ORH – Nursing Admin. building
ESH– Seton Hall
FAB – Social Sciences and Business Building
KWC – J. C. Penney building
LH – Lucas Hall
MH – Marillac Hall
MSC – Millennium Student Center
MTLC – Math Lab
NAB – Nursing Admin. building
PCC – Optometry Patient Care Center
PAC -Performing art center
SSB – Social Sciences and Business Building

All network and Telephone service will be unavailable during the reboot. (approx. 10 – 15 min.)

Primary Contact: Steve Chapman

Posted: 2/19/18 9:44 am
Last updated: 5/16/18 2:32 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Wired, Network-Wireless, Telephone Services

 Remote Sites have no Network and Phones

Description

We have no Network or Phone service on the Remote sites. We are calling Morenet again for news.

11am:  AT&T is experiencing an equipment failure similar to the recent outages that have occurred on 2/9, 2/13/ and 2/14. We are working with the vendor in an attempt to come up with a final resolution to the problem.

1:31pm: AT&T has resolved the issue. We do not have any more information.

Posted: 2/15/18 10:51 am
Last updated: 2/15/18 1:31 pm
Event type: Service Unavailable
Current status: Resolved
Service Network-Access, Telephone Services