Description
Telephone services will be undergoing a short maintenance at 6am on 3/11/20. during this time telephone services will be unavailable.
Primary Contact: Joshua Ballenot x4116
Description
There will be temporary intermittent service to certain analog phone systems on campus to repair a piece of hardware. This will include select building alarms and a small number of individual analog phone lines. The outage should be complete in under 10 minutes.
Service on these analog phone lines has been restored.
Description
Call queuing services for two campus huntgroups are currently degraded. We are rebooting the device, and will update this space momentarily.
** UPDATE **
A phone switch had locked up, and has been rebooted. All services have been restored. Please contact the Technology Support Center: Attention To: Telephone Services with any related issues.
Description
There is an internet and telephone services outage at Child advocacy center kirkwood and westpine, ITE, CETC, Lindell eye center and East STL eye center. ITS is currently investigating the issue.
The cause of this issue has been identified as equipment failure within the AT&T network. The equipment has been replaced and services are restored as of 3:50pm 2/10/2020
Description
Telephone Services will be restarting two switches at 10:30pm tonight, to be finished before 11:30pm. Some users may notice intermittent trouble with calls during this time.
Description
We are investigating reports that the Mitel Connect client is not able to reach the server.
The Mitel Connect client is once again allowing login without issue, after the replacement of a problematic certificate on the server.
Description
There is a power outage in AAB and networking is currently down
Description
There is currently no power at East St Louis Eye Center located at 601 James R. Thompson Blvd. Ameren has an estimated repair time of 2:45 PM
Description
All network and telephone services are down at 4633 World Pkwy due to power outage from Ameren and a failed generator. Maintenace is currently investigating the issue.
Update: 2:50pm – Ameren’s power has been restored. The generator is still offline and the vendor has been contacted for repairs.
Description
Due to a hardware issue, approximately 75 phones will not have dial tone. In addition to that, four huntgroups are unavailable.
