Posts Categorized: Telephone Services

 Power outage – ITE & Missouri Institute of Mental Health – November 15 2:15 PM –

Description

All network and telephone services are down at 4633 World Pkwy due to power outage from Ameren and a failed generator.   Maintenace is currently investigating the issue.

 

Update: 2:50pm – Ameren’s power has been restored.   The generator is still offline and the vendor has been contacted for repairs.

Posted: 11/15/19 2:36 pm
Last updated: 12/20/19 1:48 pm
Event type: Service Unavailable
Current status: Resolved
Service Internet Access, Network-Wired, Network-Wireless, Telephone Services

 Outage – Research Building – due to power outage. all Networking and Telephone Services are affected.

Description

The network team is experiencing a power issue in Research building.  We are investigating the issue now.  Currently, all internet and telephone services are unavailable. No ETR at this time.

9:38

Maintenance has been notified and en route.

9:47

Maintenace found one phase has failed.  Networking is moving their connection to another phase now.

Posted: 9/25/19 9:28 am
Last updated: 9/25/19 9:51 am
Event type: Service Unavailable
Current status: Resolved
Service Network-Access, Telephone Services

 Network Equipment upgrade at Music Building 9/8/2019 7:00am

Start Time: 9/8/19 7:00 am - End Time: 9/8/19 12:00 pm

Description

Networking is going to be replacing a piece of equipment in the Music building Sunday. There will be no wired networking, wireless networking, or telephone services during this time.

Primary Contact: Joshua Ballenot x4116

Posted: 9/5/19 9:44 am
Last updated: 10/15/19 9:18 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Access, Network-Wired, Network-Wireless, Telephone Services

 Intermittent Telephone Service outage on campus

Description

Some of the telephones on campus are experiencing intermittent problems. ITS is aware and we are working to resolve the issue. The issue has been resolved.

Posted: 8/29/19 11:14 am
Last updated: 8/29/19 1:56 pm
Event type: Service Unavailable
Current status: Resolved
Service Telephone Services

 Bellerive Hall network outage 8/7/2019 6:00am

Start Time: 8/7/19 6:00 am - End Time: 8/7/19 7:00 am

Description

Networking is going to be replacing equipment in Bellerive Hall wednesday morning at 6am and will be done around 7am. During this time wired, wireless, and telephone will be unavailable.

Primary Contact: Joshua Ballenot x4116

Posted: 8/5/19 8:10 pm
Last updated: 8/17/19 1:27 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Access, Network-Wired, Network-Wireless, Telephone Services