Description
ongoing issues will be tracked in new outage that was published.
We are currently seeing some slowness with Outlook Web Access (OWA) for some users.
UM technicians are currently investigating.
Description
*UPDATE: UM System IT has resolved the email issues.
Currently 9 of the 168 Exchange email databases are in an offline state. Users that are homed on these databases will be unable to connect to Exchange until the issue is resolved. UM System IT Messaging technicians have opened a case with Microsoft to determine root cause and find a resolution.
Technicians are continuing to work with the vendor to restore the affected databases. We anticipate service restoration for users as databases are returned to normal service.
We will provide more updates as more information becomes available.
Description
UPDATE:
The faculty/staff Outlook Web Access is now available. Please use the following URL to access webmail:
https://owa.umsystem.edu/owa
Username will be SSOID@umsystem.edu
OWA (owa.umsl.edu) is currently not working as expected due to a technical issue with setting up the service with 0365. The UM System IT Messaging team has a case open with Microsoft 0365 services to investigate and resolve the issue.
Description
The UM System Exchange Email Team is making necessary configuration changes to Exchange (faculty/staff email) this weekend. As a result, users should expect the following:
• A prompt for username and password in mail clients;
• A request to accept a new security certificate;
• A message reading: “The Administrator has made a change to your mailbox, please restart Outlook”.
Restarting Outlook mail clients will be required.
Primary Contact: Ken Voss
Description
University of Missouri – Columbia network team will be performing a scheduled reboot of their data center edge network equipment to resolve a software issue. While we have redundancy in place there may be some impact on our services here on campus during the reboot.
Reboot will take approximately 30 minutes.
Description
UMSL ITS has received reports that some Faculty/Staff members are experiencing connectivity issues in Outlook, and are being prompted for username and password. The issue is being investigated.
Description
ITS is currently investigating connectivity issues with Fac/Staff email on Mobile devices.
Description
There are reports of widespread email problems across campus. IT staff are investigating the issue. There may be additional campus services affected. We will post more information when it becomes available.
Update: Issue appears to be affecting emails sent from printers and campus web applications. We believe there is a problem with name resolution that fails to lookup umsl.edu addresses. Mails sent from Outlook and Outlook Web clients appear to be unaffected. Other services that perform user lookup functions may be affected.
This issue is now resolved.
Description
An issue was identified affecting authentication on various campus web applications. The issue also affected campus email. The outage began at approximately 6:30 AM this morning. At this time all issues appear to be resolved. The cause is being determined at this time. Please report any further issues to the Help Desk.
Description
UM’s Division of Information Technology is reporting network issues, which may affect access to hosted services such as faculty/staff email, MyGateway, MyView, etc. Technicians are investigating the problem.
