Posts Categorized: Canvas

 Canvas and MyGateway Services affected by Amazon outage


Feb 28, 2017, noon to 4pm:  Due to the Amazon hosting outage, all of Canvas and some of the third-party services within MyGateway were unavailable for about 4 hours.  Amazon started to stabilize at 4pm but some services in Canvas, like uploading assignments and sending of notifications were slow or intermittent until about 8pm.  Some of the third-party services affected in MyGateway included Learning Objects wikis/blogs and most of the textbook publishers’ sites.  All services should be fully functional at this time.

Posted: 3/1/17 8:40 am
Last updated: 3/1/17 8:40 am
Event type: Service Unavailable
Current status: Resolved
Service Canvas, MyGateway

 Canvas Course Combo Issue


Over the weekend a data load issue caused problems with Canvas courses that are combined with other courses. The data issue caused these courses to combine with incorrect courses. This issue has been fixed, and all course combos in Canvas should be working again.

Posted: 2/27/17 9:57 am
Last updated: 2/27/17 9:57 am
Event type: Informational
Current status: Resolved
Service Canvas