Posts Categorized: Network-Access

 Several Classroom and lab computers will not get updates and does not load properly

Description

Several computers could not update Windows and would go into a perpetual loop and would not fully load. Classroom and lab computers are no longer searching for Windows updates and are currently functioning. Server Administrators are still looking into the cause.

Posted: 4/29/19 7:51 am
Last updated: 5/2/19 6:12 am
Event type: Informational
Current status: Resolved
Service Instructional Support Services, Network-Access

 Network Maintenance Server Network – Sunday April 28, 2019 12:01am (0001) to 6:00am (0600) –

Start Time: 4/28/19 12:00 am - End Time: 4/28/19 6:00 am

Description

Networking will be upgrading the server network equipment.  There will be networking outages for departmental file shares, K: drives/MyDocuments (for faculty and staff with last names beginning K-Z), TritonApps sessions, and servers used for clinical or compliance data.

Primary Contact: Steve Chapman x4063

Posted: 4/26/19 4:38 pm
Last updated: 4/30/19 8:13 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Access, Network-File Shares, Network-Wired, Telephone Services

 ELS (Sassin building) Network Maintenance

Start Time: 4/24/19 6:00 am - End Time: 4/24/19 6:30 am

Description

Networking is going to be doing equipment maintenance tomorrow on the ELS networking equipment. For the duration of the maintenance wired, wireless, and telephone service will be unavailable in ELS only.

Primary Contact: Joshua Ballenot

Posted: 4/23/19 3:00 pm
Last updated: 4/25/19 1:33 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Access, Network-Wired, Network-Wireless, Telephone Services

 Seton Network Maintenance 4/21/19

Start Time: 4/21/19 6:00 am - End Time: 4/21/19 6:30 am

Description

Networking is going to be doing a software upgrade on networking equipment this Sunday in Seton hall. During this time there will be no network access including wired, wireless, and phone services.

Primary Contact: Joshua Ballenot

Posted: 4/19/19 10:06 am
Last updated: 4/21/19 9:33 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Access, Network-Wired, Network-Wireless, Telephone Services

 UMSL Data Center power outage

Description

The UMSL data center unexpectedly lost power, and all campus-hosted data services are experiencing an interruption. ITS staff is working to restore services.

Update 3:56 pm 2/14/19 – The Technology Support Center telephones are not currently working.  If you would like to report a problem with a computing service or piece of computing equipment, please go to help.umsl.edu and put in a ticket.  Thank you.

Update 8:40 pm 2/14/19 – Many campus applications remain unavailable at this time. ITS expects replacement parts to be delivered on Friday morning, and will continue to work to restore services.

Posted: 2/14/19 10:54 am
Last updated: 3/12/19 3:08 pm
Event type: Service Unavailable
Current status: Resolved
Service Applications/Web Apps, Instructional Support Services, Internet Access, Network-Access, Network-File Shares, Network-VPN, Network-Wired, Network-Wireless, Power Outage, Printing, Sharepoint, Telephone Services, UMSL Websites

 Villa Network Upgrade

Start Time: 12/20/18 1:00 pm - End Time: 12/20/18 3:00 pm

Description

Networking will be upgrading the network switch in the Villa residence hall area.  We will keep the current switch active while we set up the new switch.  Users may experience a brief outage while being moved to the new switch.

Primary Contact: Bob Garrison

Posted: 12/19/18 10:48 am
Last updated: 1/9/19 3:13 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access, Network-Access, Network-Wired, Network-Wireless

 Network equipment upgrade in Marillac Hall

Start Time: 10/28/18 7:00 am - End Time: 10/28/18 12:00 pm

Description

Networking will be replacing equipment in Marillac Hall this Sunday. There will be no Network access (wired or wireless) or telephone service until the upgrade is complete.

Primary Contact: Pollyana Appleton x6026

Posted: 10/24/18 2:42 pm
Last updated: 11/2/18 9:36 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Access, Telephone Services