Posts Categorized: Network-Access

 VPN Service Outage

Description

ITS is currently investigating a VPN service outage.

 

Services affected:

VPN service

 

Update 9/30/2018 1:24pm:

VPN service was restored at 12:56pm

Posted: 9/30/18 11:57 am
Last updated: 9/30/18 1:24 pm
Event type: Service Unavailable
Current status: Resolved
Service Network-Access


 Partial Network Outage in Research Building

Description

One of the switches in Research Building is having problems, Networking is on site trying to resolve the issue.

 

 

Updated 9/28/2018 @5:03pm:

The hardware failure that caused network and IP Telephone outages to portions of the third and fourth floors of Research Building has been replaced.  Network Services are now restored.  If there are any outstanding network outages, please notify the Technology Support Center.

Posted: 9/28/18 9:43 am
Last updated: 9/28/18 5:05 pm
Event type: Service Unavailable
Current status: Resolved
Service Network-Access, Network-Wired, Network-Wireless, Telephone Services


 VPN Service – Outage

Description

ITS has investigated an issue affecting VPN service.  This service is now restored.

 

Services Affected:

VPN service into UMSL network from off-campus and TritonNet.

Posted: 9/20/18 5:00 pm
Last updated: 9/20/18 5:00 pm
Event type: Service Unavailable
Current status: Resolved
Service Network-Access


 Oak Hall Network Maintenance 8/12/18

Start Time: 8/12/18 7:00 am - End Time: 8/12/18 7:30 am

Description

ITS will be preforming maintenance on the Oak Hall network equipment, specifically 3rd, 4th, & 6th floors.  This work will require the equipment to restart.  Users will have limited network access during this time.

Primary Contact: Bob Garrison

Posted: 8/8/18 6:44 am
Last updated: 8/16/18 11:16 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access, Network-Access, Network-Wired, Network-Wireless


 Oak Hall Network Upgrade

Start Time: 7/22/18 6:30 am - End Time: 7/18/18 11:56 am

Description

ITS will be upgrading the network equipment in Oak Hall on Sunday 7/22/18 beginning at 6:30am.  Users may experience brief outages, both wired and wireless, during this time.

Primary Contact: Bob Garrison

Posted: 7/18/18 9:39 am
Last updated: 8/22/18 12:10 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access, Network-Access, Network-Wired, Network-Wireless


 Scheduled Maintenance – Grand Center Internet Link

Start Time: 7/15/18 6:00 am - End Time: 7/15/18 12:00 pm

Description

Sunday morning the connection providing Internet to Grand Center will be upgraded.  A brief outage will occur while the physical connection is moved from copper to fiber.  This outage is expected to be less than 5 minutes, but could be longer if unforeseen issues arise.

 

Services Affected:  Wired, wireless Internet and IP Telephone service at Grand Center

 

 

Notes:  Link was successfully upgraded at 7:00am 7/15/2018

Primary Contact: Steve Anthoney

Posted: 7/13/18 3:55 pm
Last updated: 7/16/18 9:04 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Access


 Network Outage – Mansion Hills Apartments

Description

ITS is working to resolve the loss of Internet connectivity at Mansion Hills.

 

Services Affected:

Wired and wireless Internet access, IP telephones.

 

 

 

Update:

Service restored as of 3:04pm

Posted: 7/1/18 1:32 pm
Last updated: 7/1/18 3:45 pm
Event type: Service Unavailable
Current status: Resolved
Service Network-Access


 Network Outage – Mansion Hills Apartments

Description

ITS is working to resolve the loss of Internet connectivity at Mansion Hills.

 

Services Affected:

Wired and wireless Internet access, IP telephones.

 

Service has been restored as of 4:57pm Friday, 6/29/2018

Posted: 6/29/18 6:27 am
Last updated: 6/29/18 5:07 pm
Event type: Service Unavailable
Current status: Resolved
Service Network-Access


 Maintenance on MSC Garage North Switch

Start Time: 4/8/18 8:00 am - End Time: 4/8/18 10:00 am

Description

Networking will be doing some maintenance on the switch in order to expand the network. Phones, Network wired and wireless access will be down during maintenance.

Primary Contact: Pollyana Appleton x6026

Posted: 4/6/18 1:54 pm
Last updated: 9/27/18 10:33 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Access