Posts Categorized: Printing

 Windows and Oracle Server Patching

Start Time: 7/26/19 5:30 pm - End Time: 7/26/19 8:30 pm

Description

ITS system administrators will apply critical security updates to Windows servers and Oracle databases.

There will be brief disruptions to:

  • Faculty/Staff MyDocuments and Department Shares
  • Secure file shares (RMS)
  • Print and fax services
  • TritonApps sessions
  • SharePoint sites

Additionally, web applications on apps.umsl.edu, fusion.umsl.edu, and coe.umsl.edu will be unavailable for the duration of the maintenance period.

PeopleSoft applications, including MyView, MyHR, etc. will not be affected.

Primary Contact: Mike Toohey / Caleb Evans

Posted: 7/25/19 11:02 am
Last updated: 8/17/19 1:26 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Network-File Shares, Printing, Sharepoint

 Windows and Linux Server Patching

Start Time: 6/28/19 5:30 pm - End Time: 6/28/19 9:30 pm

Description

ITS system administrators will apply critical security updates to Windows and Linux servers.There will be brief disruptions to:

  • Faculty/Staff MyDocuments and Department Shares
  • Student Unix home directories
  • Print and fax services
  • TritonApps sessions
  • SharePoint sites
  • UMSL Blogs and other WordPress blogs
  • Library databases

Primary Contact: Mike Toohey

Posted: 6/27/19 7:35 am
Last updated: 7/5/19 8:20 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Network-File Shares, Printing, Sharepoint, UMSL Websites

 Secure Print Queue printing

Description

There is an issue affecting printing to the Secure Print Queue.  This is where users print to the Secure Print Queue printer, which allows them to release the job at any ID Card access printer on campus.  ITS is working on the issue and will update when services are restored.

Update:  The issue affecting Secure Print Queue printing is now resolved.  Users experiencing issues when attempting to release print jobs in the Secure Queue should do the following before contacting the Help Desk:

  • Attempt to send and release the job a second time
  • Reboot the printer

Posted: 5/12/19 7:05 am
Last updated: 5/12/19 9:40 am
Event type: Service Unavailable
Current status: Resolved
Service Printing

 Campus printing services maintenance

Start Time: 5/1/19 6:00 am - End Time: 5/1/19 7:00 am

Description

Campus printing services will be unavailable during the outage.  This includes the following:

  • Desktop printing
  • Mobile print (print from email)
  • Xerox Copy/Scan services
  • Student Lab printing

Update: ITS performed the maintenance successfully.  At this time, no issues have been reported.

Primary Contact: Mike Bate

Posted: 4/30/19 3:25 pm
Last updated: 5/1/19 9:59 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Printing

 Windows and Linux Server Patching

Start Time: 4/26/19 5:30 pm - End Time: 4/26/19 9:30 pm

Description

ITS system administrators will apply critical security updates to Windows and Linux servers.There will be brief disruptions to:

  • Faculty/Staff MyDocuments and Department Shares
  • Student Unix home directories
  • Print and fax services
  • TritonApps sessions
  • SharePoint sites
  • UMSL Blogs and other WordPress blogs
  • Library databases

Primary Contact: Mike Toohey

Posted: 4/24/19 2:08 pm
Last updated: 5/3/19 2:06 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Network-File Shares, Printing, Sharepoint, UMSL Websites

 Windows and Linux Server Patching

Start Time: 3/22/19 5:30 pm - End Time: 3/22/19 9:30 pm

Description

  • ITS system administrators will apply critical security updates to Windows and Linux servers.There will be brief disruptions to:
    • Web applications on apps.umsl.edu
    • Faculty/Staff MyDocuments and Department Shares
    • Student Unix home directories
    • Print and fax services
    • TritonApps sessions
    • SharePoint sites
    • UMSL Blogs and other WordPress blogs
    • Library databases
    • Oracle databases
    • WWW sites

Primary Contact: MIke Toohey

Posted: 3/21/19 12:04 pm
Last updated: 4/17/19 4:12 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Network-File Shares, Printing, Sharepoint, UMSL Websites

 Proactive server maintenance

Start Time: 3/15/19 5:00 pm - End Time: 3/15/19 7:00 pm

Description

ITS system administrators will perform proactive maintenance on various servers.

Several services will be temporarily unavailable, including:

  • Faculty/Staff MyDocuments and Department Shares
  • Print and fax services
  • Virtual Desktops

Primary Contact: Mike Toohey

Posted: 3/14/19 4:05 pm
Last updated: 4/10/19 10:05 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Instructional Support Services, Network-File Shares, Printing

 UMSL Data Center power outage

Description

The UMSL data center unexpectedly lost power, and all campus-hosted data services are experiencing an interruption. ITS staff is working to restore services.

Update 3:56 pm 2/14/19 – The Technology Support Center telephones are not currently working.  If you would like to report a problem with a computing service or piece of computing equipment, please go to help.umsl.edu and put in a ticket.  Thank you.

Update 8:40 pm 2/14/19 – Many campus applications remain unavailable at this time. ITS expects replacement parts to be delivered on Friday morning, and will continue to work to restore services.

Posted: 2/14/19 10:54 am
Last updated: 3/12/19 3:08 pm
Event type: Service Unavailable
Current status: Resolved
Service Applications/Web Apps, Instructional Support Services, Internet Access, Network-Access, Network-File Shares, Network-VPN, Network-Wired, Network-Wireless, Power Outage, Printing, Sharepoint, Telephone Services, UMSL Websites

 UMSL Printing Maintenance Outage

Start Time: 12/21/18 5:30 pm - End Time: 12/24/18 10:00 am

Description

UMSL Information Technology Services (ITS) will be performing maintenance on campus printing software.  During the maintenance, printing on campus computers and printers will be unavailable.

Update: This issue appears to be resolved.  If users continue to experience printing problems, please contact the Technology Support Center.

Primary Contact: Mike Bate

Posted: 12/21/18 11:00 am
Last updated: 12/24/18 10:03 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Printing

 Windows Server Patching

Start Time: 11/30/18 5:30 pm - End Time: 11/30/18 8:30 pm

Description

ITS system administrators will apply critical security updates to Windows servers.

There will be brief disruptions to:

  • Faculty/Staff MyDocuments and Department Shares
  • Secure file shares (RMS)
  • Print and fax services
  • TritonApps sessions
  • SharePoint sites

Primary Contact: Mike Toohey

Posted: 11/28/18 9:58 am
Last updated: 12/19/18 4:59 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Network-File Shares, Printing, Sharepoint