Posts Categorized: Internet Access

 UMSL Data Center power outage

Description

The UMSL data center unexpectedly lost power, and all campus-hosted data services are experiencing an interruption. ITS staff is working to restore services.

Update 3:56 pm 2/14/19 – The Technology Support Center telephones are not currently working.  If you would like to report a problem with a computing service or piece of computing equipment, please go to help.umsl.edu and put in a ticket.  Thank you.

Update 8:40 pm 2/14/19 – Many campus applications remain unavailable at this time. ITS expects replacement parts to be delivered on Friday morning, and will continue to work to restore services.

Posted: 2/14/19 10:54 am
Last updated: 3/12/19 3:08 pm
Event type: Service Unavailable
Current status: Resolved
Service Applications/Web Apps, Instructional Support Services, Internet Access, Network-Access, Network-File Shares, Network-VPN, Network-Wired, Network-Wireless, Power Outage, Printing, Sharepoint, Telephone Services, UMSL Websites

 Network Access Control Server (Bradford)

Start Time: 2/3/19 4:00 am - End Time: 2/3/19 12:00 pm

Description

ITS will be upgrading the Network Access Control server on Sunday 2/3/19.  TritonNet may be unavailable during this time.

 

2/4/19 — updates to server sucessful

 

 

Primary Contact: Bob Garrison

Posted: 1/30/19 4:16 am
Last updated: 2/4/19 9:19 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access, Network-Wireless

 Villa Network Upgrade

Start Time: 12/20/18 1:00 pm - End Time: 12/20/18 3:00 pm

Description

Networking will be upgrading the network switch in the Villa residence hall area.  We will keep the current switch active while we set up the new switch.  Users may experience a brief outage while being moved to the new switch.

Primary Contact: Bob Garrison

Posted: 12/19/18 10:48 am
Last updated: 1/9/19 3:13 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access, Network-Access, Network-Wired, Network-Wireless

 Remote Site Internet Outage (STLPR)

Description

ITS Networking is currently investigating reports of loss of Internet access at the Grand Center remote site.

 

 

Update:

04:59pm The issue has been resolved and Internet services have been restored.

Posted: 10/18/18 4:39 pm
Last updated: 10/18/18 5:08 pm
Event type: Service Unavailable
Current status: Resolved
Service Internet Access

 SSB Tower Network Equipment Upgrade 10/14/18

Start Time: 10/14/18 7:00 am - End Time: 10/14/18 12:00 pm

Description

Networking will be upgrading the equipment in the SSB Tower.  During this time there will be no network access including wired, wireless, and phone services.

Primary Contact: Josh Ballenot

Posted: 10/10/18 6:07 am
Last updated: 11/2/18 11:05 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access, Network-Access, Network-File Shares, Network-Wired, Network-Wireless, Telephone Services

 Oak Hall Network Maintenance 8/19/18

Start Time: 8/19/18 6:00 am - End Time: 8/19/18 6:30 am

Description

ITS will be preforming maintenance on the Oak Hall network equipment, specifically the Attic.  This work will require the equipment to restart.  Users will have limited network access during this time.

Primary Contact: Bob Garrison

Posted: 8/16/18 3:00 pm
Last updated: 8/22/18 12:10 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access, Network-Wired, Network-Wireless

 Oak Hall Network Maintenance 8/12/18

Start Time: 8/12/18 7:00 am - End Time: 8/12/18 7:30 am

Description

ITS will be preforming maintenance on the Oak Hall network equipment, specifically 3rd, 4th, & 6th floors.  This work will require the equipment to restart.  Users will have limited network access during this time.

Primary Contact: Bob Garrison

Posted: 8/8/18 6:44 am
Last updated: 8/16/18 11:16 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access, Network-Access, Network-Wired, Network-Wireless

 Oak Hall Network Upgrade

Start Time: 7/22/18 6:30 am - End Time: 7/18/18 11:56 am

Description

ITS will be upgrading the network equipment in Oak Hall on Sunday 7/22/18 beginning at 6:30am.  Users may experience brief outages, both wired and wireless, during this time.

Primary Contact: Bob Garrison

Posted: 7/18/18 9:39 am
Last updated: 8/22/18 12:10 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access, Network-Access, Network-Wired, Network-Wireless

 Telepresence Unable to Connect to Remote Sites

Description

TelePresence is currently unable to connect to other sites. This issue should be fixed roughly in the next 20 minutes.

Posted: 7/17/18 11:03 am
Last updated: 8/28/18 10:18 pm
Event type: Service Unavailable
Current status: Resolved
Service Internet Access

 Scheduled Maintenance – MoreNet Internet link – Tuesday July 17 2018

Start Time: 7/17/18 4:00 am - End Time: 7/17/18 5:00 am

Description

MoreNet (our internet provider) will be working on one of our links out to the internet Tuesday from 9:00 am to 2:30 pm.  Networking will disable this link at 4:00 am to prevent disruption during the day.  Any outage should be brief as the network reroutes.   Networking will enable this link on Wednesday at 4:00 am.

Primary Contact: Steve Chapman x4063

Posted: 7/16/18 12:28 pm
Last updated: 8/28/18 10:18 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access, Network-VPN, Network-Wired, Network-Wireless