Posts Categorized: Internet Access

 Remote Site Internet Maintenance – 1/18/2024, Midnight – 6am

Start Time: 1/18/25 12:00 am - End Time: 1/18/25 6:00 am

Description

UPDATE – 1/18/2025, 6am

All maintenance work is complete.

 

1/17/2025, 8pm

UMSL’s Internet Service Provider, MOREnet will be performing software upgrades to their carrier equipment.  the resulting restarts will cause all remote sites to lose connection for approximately 1 hour during the scheduled 6 hour maintenance window.

Primary Contact: Steve Anthoney

Posted: 1/15/25 12:24 pm
Last updated: 1/24/25 11:57 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access


 Network Access Control Upgrade – 1/5/2025 6 a.m. – 12 p.m.

Start Time: 1/5/25 6:00 am - End Time: 1/5/25 12:00 pm

Description

Update – Friday, January 10, 2025, 3:26 pm

A new notice is being made regarding this work.

Update – Friday, January 3, 2025, 11:09 am

Due to the weather forecast and in consideration of the safety of our employees, we have decided to postpone this update to Sunday, January 12th.

Networking will be upgrading the software on Network Access Control devices on Sunday, January 5; starting at 6 am to 12 pm (dependent upon weather forecast). The upgrades will cause an outage for UMSL campus wired, wireless, and VPN users.

Primary Contact: Jinming Lam

Posted: 1/2/25 2:20 pm
Last updated: 1/10/25 3:27 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access


 Network Software Upgrades – 1/3/2025, 10pm to 2am

Start Time: 1/3/25 10:00 pm - End Time: 1/4/25 2:00 am

Description

Update 1/4/2025, 11pm

All software upgrades are complete.

 

1/3/2025, 10pm

Networking will be upgrading software on networking devices between 10pm and 2am on Friday, January 3.  The upgrades will require a reboot causing brief outages to the following buildings:

 

Arts Administration Building

Millennium Student Center

LeGras

Nursing Administration Building

Patient Care Center

Primary Contact: Steve Anthoney

Posted: 1/2/25 9:37 am
Last updated: 1/5/25 7:43 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access


 MOREnet Internet maintenance – 12/30, midnight to 1am

Start Time: 12/30/24 12:00 am - End Time: 12/30/24 1:00 am

Description

UPDATE: December 31, 2024 7:00am

MOREnet reports that software upgrades and associated equipment reboots are complete.

 

UMSL’s Internet Service Provider, MOREnet will be performing a software upgrade to their carrier circuits beginning at midnight on Monday, 12/30.  During this time the Internet link to the main campus as well as UMSL’s remote sites will be intermittently disrupted.  Specifically, the following locations will be affected:

UMSL campus

West County Skills Lab (CETC)

STLPR @Grand Center

Lindell Eye Care

East St. Louis Eye Care

Children’s Advocacy Center, West Pine

Primary Contact: Steve Anthoney

Posted: 12/24/24 11:30 am
Last updated: 1/2/25 7:59 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access


 Remote Site Network Outage – 10/31/2024, 12am-3am

Start Time: 10/31/24 12:00 am - End Time: 10/31/24 3:00 am

Description

MOREnet, UMSL’s Internet Service Provider will be performing an emergency maintenance that will cause a 15 minute service outage to all of UMSL’s remote sites.

Updates can be found on MOREnet’s notification page:

https://status.more.net/incidents/9sx60dj2fgvp

 

12:15am – Maintenance complete

Primary Contact: Steve Anthoney

Posted: 10/30/24 6:01 pm
Last updated: 10/31/24 12:56 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access


 Mark Twain Network Upgrade, 09/13/2024 – 10pm – 2am

Start Time: 9/13/24 10:00 pm - End Time: 9/14/24 2:00 am

Description

UMSL Networking will be upgrading the network hardware at the Mark Twain building.  There will be intermittent outages to wired and wireless Internet and IP telephones while the upgrade takes place.

 

Upgrade work completed by 11:05pm

Primary Contact: Steve Anthoney

Posted: 9/13/24 1:46 pm
Last updated: 9/14/24 12:00 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access


 East St. Louis Optometry Network Issue Resolved

Description

UMSL Networking has resolved the Networking issues in the East St. Louis Optometry Office, The network is now functioning as expected.

 

Thank you,

 

UMSL networking is seeing the East STL Optometry router down.  Have contacted out ISP to check the ATT circuit.  Have not verified power at the site yet.

Posted: 8/27/24 5:25 am
Last updated: 8/27/24 8:23 am
Event type: Service Unavailable
Current status: Resolved
Service Internet Access, Network-Access, Network-Wired, Network-Wireless, Telephone Services


 Campus Internet Maintenance – Sun 05/26, 8am – 11am

Start Time: 5/26/24 8:00 am - End Time: 5/26/24 11:00 am

Description

UMSL Networking will be applying routing updates to the campus core network.  While updates are applied and tested, there could be a brief loss of Internet access to:

Campus PC’s

Telephones

Wireless

Remote Sites:

  • St. Louis Public Radio
  • CETC – West County
  • CAC – West Pine
  • CAC – Kirkwood
  • UMSL Eye Care – Lindell
  • UMSL Eye Care – East St. Louis

 

Update 05/26/2024 – Due to preventive maintenance work performed 05/25, This work is postponed to the 8am – 11am timeframe.  Disruptions are not expected

All work completed by 11:30am, Sunday May 26, 2024.

Primary Contact: Steve Anthoney

Posted: 5/23/24 8:32 am
Last updated: 5/27/24 9:42 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access


 UMSL Remote Sites

Description

Affected Remote Sites:

CETC West County
Child Advocacy Center: Kirkwood, West Pine
Optometry Centers: Lindell, East St. Louis
Grand Center/KWMU

Posted: 4/10/24 12:40 am
Last updated: 4/10/24 6:51 am
Event type: Service Unavailable
Current status: Resolved
Service Internet Access

Equipment at many remote sites are having connectivity issues.  Our ISP for these sites has been contacted. Thanks