Posts Categorized: Internet Access

 Benton Hall Network Equipment

Description

An electrical issue caused the network switches in Benton Hall to reboot.  This affected network connectivity both wired, wireless, and phone service.  Network access should now be available.

Posted: 2/25/16 1:27 pm
Last updated: 2/25/16 2:43 pm
Event type: Service Unavailable
Current status: Resolved
Service Internet Access


 Upgrading Edge Network Equipment

Start Time: 2/7/16 6:00 am - End Time: 2/7/16 8:00 am

Description

ITS will be upgrading hardware at the edge of the campus network. This will cause brief interruptions to the internet for both wired and wireless users between 6 and 8 am.

Primary Contact: Steve Chapman

Posted: 2/5/16 2:22 pm
Last updated: 2/7/16 7:06 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access


 Oak Hall 4th Floor

Start Time: 1/13/16 6:30 am - End Time: 1/13/16 7:00 am

Description

Oak Hall 4th floor network switch needs to be moved to the UPS.  This will cause a loss of network connectivity for wired, wireless, and phone services.

Primary Contact: Bob Garrison

Posted: 1/12/16 2:37 pm
Last updated: 1/13/16 8:11 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access


 West County Network Outage

Description

There is currently a utility outage at the West County facility.  ITS is working with the vendor to restore services.

 

1/12/16  10:26am

Power is out to the entire building.  We do not have a restoration estimate.

 

1/12/16  3:22 pm

Power was restored to the building at about 1:15 pm today

Posted: 1/12/16 8:32 am
Last updated: 7/13/16 10:15 am
Event type: Informational
Current status: Resolved
Service Internet Access, Network-Wired, Network-Wireless, Telephone Services


 Network Wireless Outage 11/25/15 7am – 9am

Start Time: 11/25/15 7:00 am - End Time: 11/25/15 9:00 am

Description

ITS will be testing redundancy of our campus network access software and hardware.  This may cause wireless connectivity to be unavailable campus wide.

Primary Contact: Bob Garrison

Posted: 11/23/15 7:22 am
Last updated: 11/30/15 9:56 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access


 Bradford server upgrade

Start Time: 11/11/15 7:00 am - End Time: 11/11/15 8:00 am

Description

ITS will be upgrading software for the Network Access Control server.  Wireless will not be available campus wide during the upgrade process.

Primary Contact: Pollyana Appleton

Posted: 11/10/15 3:22 pm
Last updated: 11/12/15 1:54 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access


 SSB Network Outage

Start Time: 11/15/15 7:00 am - End Time: 11/15/15 11:00 am

Description

ITS will be upgrading network hardware in SSB on Sunday 11/15/15.  Wired, wireless, and phone service for SSB floors 1 – 4 will not be available during this time. This will not affect the SSB computer labs in 103, 222, or 452.

Primary Contact: Bob Garrison

Posted: 11/10/15 2:08 pm
Last updated: 11/16/15 6:58 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access

   


 Bradford server upgrade & Marillac Hall Upgrade

Start Time: 10/21/15 6:30 am - End Time: 10/21/15 7:30 am

Description

6:30 am to 7 am–ITS will be upgrading the power supplies in the Marillac Hall 2nd floor network switch.  Wireless, Wired, and phone service will be unavailable in Marillac Hall.

 

7 am to 7:30 am– ITS will be upgrading software for the Network Access Control server.  Wireless will not be available campus wide during the upgrade process.

Primary Contact: Bob Garrison

Posted: 10/20/15 2:34 pm
Last updated: 10/21/15 7:32 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access


 Network Upgrades and Maintenance 10/11/15 7am – 11am

Start Time: 10/11/15 7:00 am - End Time: 10/11/15 11:00 am

Description

7am to 8am
ITS will be testing the secondary authentication server for TritonNet. This may cause loss of wireless connectivity campus wide.
8am – 11am
ITS will be upgrading hardware in the ESH 1 data closet. Services affected include wired, wireless, and phone access. This will only affect the 1st floor classrooms and the FRC.

Primary Contact: Bob Garrison

Posted: 10/6/15 3:56 pm
Last updated: 10/19/15 2:15 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access


 Network Wireless Outage — 9/30/15 7am – 7:30am

Start Time: 9/30/15 7:00 am - End Time: 9/30/15 7:30 am

Description

We will be upgrading the OS for the Network Access Control Server on 9/30/15 beginning at 7 am.  Users may experience issues when trying to use the campus wireless during this maintenance window.

Primary Contact: Bob Garrison

Posted: 9/29/15 3:02 pm
Last updated: 9/30/15 7:24 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access