Posts Categorized: Email-Student

 Office 365 Student Email System Address Book Changes

Start Time: 10/18/19 2:00 pm - End Time: 10/21/19 6:00 am

Description

To prepare for upcoming changes to Office 365, University of Missouri System IT will be replacing faculty and staff contacts in the Office 365 Student Email address book. Faculty and staff entries will be temporarily removed  from the address book on Friday October 18th starting at 2PM. We anticipate the replacement to be completed by the following Monday morning, October 21.

During this time, students will not be able to search for faculty and staff within their email accounts. However, Office 365 users will still be able to type faculty and staff email addresses directly or reply to a previous email.

For more help you can contact the technology support center at 314-516-6034 or helpdesk@umsl.edu

Primary Contact: Mark Monroe

Posted: 10/18/19 2:15 pm
Last updated: 10/21/19 7:48 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Email-Student

 Postponed!!—Office 365 Student Email Address Book Maintenance

Start Time: 10/11/19 3:00 pm - End Time: 10/14/19 6:00 am

Description

To prepare for upcoming changes to Office 365, University of Missouri System IT will be replacing faculty and staff contacts in the Office 365 Student Email address book. Faculty and staff entries will be temporarily removed  from the address book on Friday October 11th starting at 3PM. We anticipate the replacement to be completed by the following Monday morning, October 14.

During this time, students will not be able to search for faculty and staff within their email accounts. However, Office 365 users will still be able to type faculty and staff email addresses directly or reply to a previous email.

For more help you can contact the technology support center at 314-516-6034 or helpdesk@umsl.edu

Primary Contact: Mark Monroe

Posted: 10/10/19 11:40 am
Last updated: 10/10/19 3:41 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Email-Student

 Student email login on Office 365

Description

Office 365 logins are working again from campus computers.  One of the networks required for Office 365 is currently blocked by a firewall service, and ITS has mitigated the issue.

Posted: 10/11/18 11:58 am
Last updated: 10/11/18 12:43 pm
Event type: Service Unavailable
Current status: Resolved
Service Email-Student

 Email outages reported

Description

There are reports of widespread email problems across campus.  IT staff are investigating the issue.  There may be additional campus services affected.  We will post more information when it becomes available.

Update: Issue appears to be affecting emails sent from printers and campus web applications.  We believe there is a problem with name resolution that fails to lookup umsl.edu addresses.  Mails sent from Outlook and Outlook Web clients appear to be unaffected.  Other services that perform user lookup functions may be affected.

 

This issue is now resolved.

Posted: 8/21/18 4:30 pm
Last updated: 8/21/18 5:34 pm
Event type: Intermittent or Slow Service
Current status: Resolved
Service Email-Fac/Staff, Email-Student

 UMSL Email and Web Applications (including My Gateway)

Description

An issue was identified affecting authentication on various campus web applications.  The issue also affected campus email.  The outage began at approximately 6:30 AM this morning.  At this time all issues appear to be resolved.  The cause is being determined at this time.  Please report any further issues to the Help Desk.

Posted: 6/24/18 8:36 am
Last updated: 6/24/18 8:39 am
Event type: Service Unavailable
Current status: Resolved
Service Applications/Web Apps, Email-Fac/Staff, Email-Student, MyGateway

 Login for student email on Office 365

Description

ITS received several reports that the website for Office 365 email login (mail.umsl.edu) was not functioning.  It appears that these issues have been resolved at this time.

Posted: 8/2/17 2:24 pm
Last updated: 8/2/17 2:24 pm
Event type: Intermittent or Slow Service
Current status: Resolved
Service Email-Student