Monthly Archives: January 2026

 Phone system outage

Description

Update:

Phone services were restored shortly before 3:00am.

 

UMSL phones are down. ITS is investigating with AT&T. Campus Police can be reached at 314-516-5155 via cell or off-campus phones.

Posted: 1/31/26 1:23 am
Last updated: 1/31/26 5:36 am
Event type: Service Unavailable
Current status: Resolved
Service Telephone Services


 Scheduled server patching – Fri Jan 30 5:30pm – 9:30pm

Start Time: 1/30/26 5:30 pm - End Time: 1/30/26 9:30 pm

Description

ITS system administrators will apply critical security updates to servers. There will be brief disruptions to:

  • Print and fax services
  • TritonApps sessions
  • SharePoint locker sites (with locker / mylocker domains)

PeopleSoft applications including MyView, MyHR, etc. will not be affected.

SharePoint sites with sharepoint.com addresses will not be impacted

Primary Contact: Mike Toohey

Posted: 1/28/26 3:26 pm
Last updated: 1/28/26 3:26 pm
Event type: Scheduled Maintenance
Current status: Active
Service Applications/Web Apps, Printing, Sharepoint, UMSL Websites


 UMSL Oracle Database Maintenance – Fri Jan 23 5:30pm – 8:30pm

Start Time: 1/23/26 5:30 pm - End Time: 1/23/26 8:30 pm

Description

There will be brief/intermittent outages of all UMSL production Oracle databases while maintenance is being performed.  Most web applications running on apps.umsl.edu, fusion.umsl.edu and coe.umsl.edu will be temporarily unavailable during the maintenance period.

PeopleSoft applications including MyView, MyHR, etc. will not be affected.

Primary Contact: Caleb Evans

Posted: 1/22/26 3:01 pm
Last updated: 1/28/26 3:27 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps


 Microsoft 365 email delays

Description

Update –

Access issues for Microsoft 365 services, including Teams and Outlook, have been resolved. The Microsoft service environment remained healthy, and the incident was related to a third-party network issue.

Update –

Print to email functionality is affected by the email outage.

Scan to email functionality may be affected by the email outage.

At this time, Microsoft 365 email is experiencing delays with receiving external emails.  Email sent from within the UM System seems to be delivered normally.  Microsoft is working to resolve the issue.

Posted: 1/22/26 2:13 pm
Last updated: 1/23/26 11:06 am
Event type: Intermittent or Slow Service
Current status: Resolved
Service Email-Fac/Staff, Email-Student


 Printing unavailable

Description

Update – Tuesday, January 16 2026 11:00 AM:

The issue affecting campus printing appears to be resolved.  ITS is continuing to monitor the service. Please report any additional printing problems to the Help Desk.

UMSL printing services are currently experiencing problems.  UMSL technical staff are working to resolve the issue.

Posted: 1/20/26 8:27 am
Last updated: 1/21/26 8:55 am
Event type: Service Unavailable
Current status: Resolved
Service Printing


 The Network is Down at the West County/Flushing Meadows location – Resolved

Description

The issue with the network at the West County/Flushing Meadows location has been resolved.

……………………………………………………………………………………………………………………………………….

The network at our West County/Flushing Meadows location is currently down. This affects all computer networking and telephone service in that location.

Please Visit Status.umsl.edu for future updates on this issue.

Posted: 1/19/26 8:19 pm
Last updated: 1/23/26 10:19 am
Event type: Service Unavailable
Current status: Resolved
Service Network-Access, Network-Wired, Network-Wireless, Telephone Services


 PaperCut printing maintenance – Fri Jan 16 5:00pm – 5:15pm

Start Time: 1/16/26 5:00 pm - End Time: 1/16/26 5:15 pm

Description

Update – Friday, Jan 16, 2026 – 5:15pm
Print services are available again.

In order to address a performance issue with the PaperCut printing service, the server will be restarted after 5:00pm, and should be available again by 5:15pm.

Print jobs will be unable to be submitted or printed during this time.

Primary Contact: Mike Toohey

Posted: 1/16/26 4:46 pm
Last updated: 1/19/26 3:18 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Printing


 Scheduled server patching – Fri Jan 9 5:30pm – 9:30pm

Start Time: 1/9/26 5:30 pm - End Time: 1/9/26 9:30 pm

Description

Update –

Server updates have been applied successfully

ITS system administrators will apply critical security updates to Windows and Linux servers. There will be brief disruptions to:

  • TritonApps sessions
  • Unix home directories
  • Print and fax services
  • SharePoint sites (with locker / mylocker domains)
  • WWW sites
  • UMSL Blogs and other WordPress blogs
  • Library databases
  • Web applications running on apps.umsl.edu, fusion.umsl.edu and coe.umsl.edu
  • fileshare.umsl.edu

PeopleSoft applications including MyView, MyHR, etc. will not be affected.

SharePoint sites with sharepoint.com addresses will not be impacted

Primary Contact: Mike Toohey

Posted: 1/7/26 1:41 pm
Last updated: 1/12/26 2:34 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Printing, Sharepoint, UMSL Websites


 Microsoft 365 authentication with Print Deploy Client

Description

The Papercut Print Deploy client for Windows and Mac workstations requires Microsoft 365 for sign-in, as of January 7, 2026.

Once signed in through Microsoft 365:

  • Secure Release printing will continue to be available as usual
  • Any additional printers previously added will need to be re-added

Posted: 1/7/26 11:03 am
Last updated: 1/7/26 11:22 am
Event type: Informational
Current status: Active
Service Printing