Monthly Archives: September 2019

 Windows and Linux Server Patching

Start Time: 9/27/19 5:30 pm - End Time: 9/27/19 9:30 pm

Description

ITS system administrators will apply critical security updates to Windows and Linux servers.There will be brief disruptions to:

  • Faculty/Staff MyDocuments and Department Shares
  • Student Unix home directories
  • Print and fax services
  • TritonApps sessions
  • SharePoint sites
  • UMSL Blogs and other WordPress blogs
  • Library databases

Primary Contact: Mike Toohey

Posted: 9/26/19 9:36 am
Last updated: 10/25/19 10:04 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Network-File Shares, Printing, Sharepoint, UMSL Websites

 Outage – Research Building – due to power outage. all Networking and Telephone Services are affected.

Description

The network team is experiencing a power issue in Research building.  We are investigating the issue now.  Currently, all internet and telephone services are unavailable. No ETR at this time.

9:38

Maintenance has been notified and en route.

9:47

Maintenace found one phase has failed.  Networking is moving their connection to another phase now.

Posted: 9/25/19 9:28 am
Last updated: 9/25/19 9:51 am
Event type: Service Unavailable
Current status: Resolved
Service Network-Access, Telephone Services

 Exchange (faculty/staff email) Changes

Start Time: 9/15/19 12:00 am - End Time: 9/15/19 6:00 am

Description

The UM System Exchange Email Team is making necessary configuration changes to Exchange (faculty/staff email) this weekend. As a result, users should expect the following:
• A prompt for username and password in mail clients;
• A request to accept a new security certificate;
• A message reading: “The Administrator has made a change to your mailbox, please restart Outlook”.

Restarting Outlook mail clients will be required.

Primary Contact: Ken Voss

Posted: 9/12/19 9:06 am
Last updated: 11/20/19 8:25 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Email-Fac/Staff

 Brief Outage of Web applications on apps.umsl.edu

Description

An unusually large number of database connections caused intermittent errors on apps.umsl.edu.

This has been resolved and technicians are actively investigating the underlying cause.

Posted: 9/11/19 4:03 pm
Last updated: 9/11/19 4:03 pm
Event type: Intermittent or Slow Service
Current status: Resolved
Service Applications/Web Apps

 Network Equipment upgrade at Music Building 9/8/2019 7:00am

Start Time: 9/8/19 7:00 am - End Time: 9/8/19 12:00 pm

Description

Networking is going to be replacing a piece of equipment in the Music building Sunday. There will be no wired networking, wireless networking, or telephone services during this time.

Primary Contact: Joshua Ballenot x4116

Posted: 9/5/19 9:44 am
Last updated: 10/15/19 9:18 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Access, Network-Wired, Network-Wireless, Telephone Services