Monthly Archives: October 2018

 UMSL TritonNet Wireless issues

Description

TritonNet wireless network on campus is experiencing issues. Technicians are currently working to correct the issue.

Posted: 10/31/18 6:55 am
Last updated: 10/31/18 6:58 am
Event type: Service Unavailable
Current status: Resolved
Service Network-Wireless

we are currently experiencing some issues with TritonNet Wireless on campus. Technicians are looking in to it.


 Network equipment upgrade in Marillac Hall

Start Time: 10/28/18 7:00 am - End Time: 10/28/18 12:00 pm

Description

Networking will be replacing equipment in Marillac Hall this Sunday. There will be no Network access (wired or wireless) or telephone service until the upgrade is complete.

Primary Contact: Pollyana Appleton x6026

Posted: 10/24/18 2:42 pm
Last updated: 11/2/18 9:36 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Access, Telephone Services


 Windows and Linux Server Patching

Start Time: 10/26/18 5:30 pm - End Time: 10/26/18 9:30 pm

Description

ITS system administrators will apply critical security updates to Windows and Linux servers.

There will be brief disruptions to:

  • Web applications on apps.umsl.edu
  • Faculty/Staff MyDocuments and Department Shares
  • Student Unix home directories
  • Secure file shares (RMS)
  • Print and fax services
  • TritonApps sessions
  • SharePoint sites
  • UMSL Blogs and other WordPress blogs
  • Library databases
  • Oracle databases
  • WWW sites

Primary Contact: Mike Toohey

Posted: 10/24/18 1:10 pm
Last updated: 11/2/18 9:56 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Network-File Shares, Printing, Sharepoint, UMSL Websites


 Remote Site Internet Outage (STLPR)

Description

ITS Networking is currently investigating reports of loss of Internet access at the Grand Center remote site.

 

 

Update:

04:59pm The issue has been resolved and Internet services have been restored.

Posted: 10/18/18 4:39 pm
Last updated: 10/18/18 5:08 pm
Event type: Service Unavailable
Current status: Resolved
Service Internet Access


 Search on www.umsl.edu

Description

The search function on www.umsl.edu is currently unavailable.  ITS is working to resolve the issue.

Posted: 10/18/18 1:56 pm
Last updated: 10/24/18 1:06 pm
Event type: Service Unavailable
Current status: Resolved
Service UMSL Websites


 Campus printing outage

Description

Reports are coming in of a campus printing outage.  ITS staff are working to resolve the issue.

Issue appears to be resolved after services were restarted.  Please contact the Technology Support Center if any further issues arise.

Posted: 10/15/18 8:33 am
Last updated: 10/15/18 9:04 am
Event type: Service Unavailable
Current status: Resolved
Service Printing


 Student email login on Office 365

Description

Office 365 logins are working again from campus computers.  One of the networks required for Office 365 is currently blocked by a firewall service, and ITS has mitigated the issue.

Posted: 10/11/18 11:58 am
Last updated: 10/11/18 12:43 pm
Event type: Service Unavailable
Current status: Resolved
Service eMail-Student


 VPN Service Outage

Description

The UMSL VPN experienced an outage at approximately 5:30pm.  Service has currently been restored.  We are working with the vendor to determine the cause.

 

10/22/18–  the VPN became unresponsive and had to be restarted.

11/1/18 — VPN has been restarted, we are working on upgrading this equipment.

 

 

Posted: 10/10/18 6:42 pm
Last updated: 11/2/18 9:31 am
Event type: Service Unavailable
Current status: Resolved
Service Network-Access


 SSB Tower Network Equipment Upgrade 10/14/18

Start Time: 10/14/18 7:00 am - End Time: 10/14/18 12:00 pm

Description

Networking will be upgrading the equipment in the SSB Tower.  During this time there will be no network access including wired, wireless, and phone services.

Primary Contact: Josh Ballenot

Posted: 10/10/18 6:07 am
Last updated: 11/2/18 11:05 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access, Network-Access, Network-File Shares, Network-Wired, Network-Wireless, Telephone Services