Learning Studio Laptops Unable to Login

Description

Users are currently unable to log into any of the laptops in the learning studios or the Clark Hall 200 laptop cart.  UMSL ITS is working on the issue and will update when it is resolved.

Secondary authentication server was giving a certification error, switched to primary server, lab calls machines should be able to log in.  Working with vendor to fix the issue.

 Wireless server maintenance 4/12/17 5:30 am – 7am

Description

Networking will be performing maintenance on the wireless network on Wednesday 4/12/17 beginning at 5:30 am.
Affected services are classroom wireless, guest wireless and VPN.

Continue to work with vendor on server issues.  Will preform additional maintenance Friday 4/14/17 at 5:30pm

After working with the vendor, we will be rebuilding the secondary server Sunday 5/14/17.  Network authentication failures are possible but not expected.

We are still working with the vendor to resolve on going issues

We will be restarting the auth servers on Sunday 5/21 7am, This could affect lab/classrooms, VPN, Triton Video.  Should take approximately 30 minute to 1 hour

Still working on the issue with the vendor.  We are doing more testing Sunday 6/11/17, we do not anticipating any outages

We are still working with the vendor to get live logging working, this is not affecting connectivity to the network, just the ability to troubleshoot in case of issues.

We continue to work with the vendor on this issue.

Working w Vendor 7/26/17 at 11:30 with this issue, no outage expected w this work

this issue has been resolved

Primary Contact: Bob Garrison

 Update on Wireless Network Outage

Description

ITS has restored access to the wireless TritonSecure network for classroom laptops. ITS will continue to work with vendor to determine root cause.

 Wireless Maintenance — Campus wide — March 31, 12:05 AM – 5:00 AM

Description

The networking team will be upgrading the configuration of the wireless access points on campus.  The configuration will be done by building and downtime will limited to 5 minutes in each building.

Primary Contact: Steve Chapman

 Science Learning Building – wireless

Description

All wireless access in Science Learning Building is unavailable at this time.  Networking team is currently investigating this outage.

 Wireless Maintenance – Scheduled – 9-18-2016 @ 0600

Description

Networking will be upgrading the wireless network from 0600 to 0800.  During the upgrade wireless will be unavailable for intervals of 10 minutes at a time.

Primary Contact: Steve Chapman