Posts Categorized: Network-Wireless

 Scheduled Network Outage – 02/07/2018 – 4:00 am

Start Time: 2/7/18 4:00 am - End Time: 2/7/18 6:00 am

Description

Networking will be upgrading the software on equipment located in the following buildings.
PAC -Performing art center
SLB – Science learning building
NAB – Nursing Admin. building
SRH – Seton Hall
SSB – Social Sciences and Business Building
JCP – J. C. Penney building.

All network and Telephone service will be unavailable during the reboot. (approx. 5 – 10 min.)

Primary Contact: Steve Chapman

Posted: 2/6/18 2:44 pm
Last updated: 2/8/18 2:45 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Wired, Network-Wireless, Telephone Services

 TritonNet Connectivity Issue – Resolved

Description

There was an issue with lack of connectivity for TritonNet users.  We believe this issue to be resolved, but are continuing to monitor the situation.

Posted: 1/23/18 2:16 pm
Last updated: 1/25/18 11:33 am
Event type: Service Unavailable
Current status: Resolved
Service Network-Wireless

 Unscheduled maintenance – Remote Sites – 01/19/2018

Start Time: 1/19/18 5:00 am - End Time: 1/18/18 11:00 am

Description

Network need to make changes at the following remote sites:

  • Optometry Center on Lindell
  • Children’s Advocacy center at west pine
  • Children’s Advocacy center at Kirkwood

These changes will cause all internet and telephone services to be unavailable for approximately 5 minutes.

Primary Contact: Steve Chapman

Posted: 1/18/18 10:25 am
Last updated: 1/29/18 2:25 pm
Event type: Unscheduled Maintenance
Current status: Resolved
Service Network-Wired, Network-Wireless, Telephone Services

 Network Maintenance Wellness Center – Sunday 7:00 am –

Start Time: 12/10/17 7:00 am - End Time: 12/10/17 8:00 am

Description

Networking will be upgrading the software on the network switches to fix a know bug affecting the wireless network.  All network and telephone services will be unavailable during the reboot, which will take about 15 minutes.

Primary Contact: Steve Chapman

Posted: 12/8/17 5:06 pm
Last updated: 1/29/18 2:29 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Wired, Network-Wireless

 Fine Arts Building – Network upgrade

Start Time: 12/3/17 8:00 am - End Time: 12/3/17 12:00 pm

Description

Networking will be upgrading the equipment in the Fine Arts Building. Wired and wireless network as well as phones will be down in both the building and the Observatory for the time of the upgrade.

Primary Contact: Pollyana Appleton x6026

Posted: 12/1/17 8:09 am
Last updated: 12/4/17 8:15 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Wired, Network-Wireless

 Network Access Control Server

Start Time: 11/20/17 5:00 am - End Time: 11/20/17 7:00 am

Description

On Monday 11/20/17, ITS will be upgrading Bradford, our network access control server.
Access to Tritonnet and new system registrations could be affected during this time.

 

Upgrade has been completed sucessfully.

Primary Contact: Bob Garrison

Posted: 11/16/17 6:26 am
Last updated: 11/20/17 12:34 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Wired, Network-Wireless

 Wireless maintenance & Identity Server patch 10/18/2017 4:00 am – 6:00 am

Start Time: 10/18/17 4:00 am - End Time: 10/18/17 6:00 am

Description

Networking will be preforming software upgrade on the wireless network on Wednesday 10/18/17 beginning at 4:00 am.  This will affect all wireless access.

 

Networking will also be patching the Identity server which might impact Learning Studio laptops, VPN and Guest access.

Primary Contact: Steve Chapman

Posted: 10/16/17 10:44 pm
Last updated: 10/24/17 2:45 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access, Network-VPN, Network-Wireless

 Learning Studios, VPN and Guest Wireless – Outage –

Start Time: 9/7/17 9:30 am - End Time: 9/7/17 10:30 am

Description

Networking experienced a fault in one of our servers and working on getting it repaired.  This outage is causing disruption to Learning Studio classroom laptops,  VPN access, and Guest Wireless.

Primary Contact: Steve Chapman

Posted: 9/7/17 10:08 am
Last updated: 9/7/17 2:41 pm
Event type: Unscheduled Maintenance
Current status: Resolved
Service Network-VPN, Network-Wireless

 Wireless Maintenance – 8/23 5:00 AM –

Start Time: 8/23/17 5:00 am - End Time: 8/23/17 6:00 am

Description

Networking will be making configuration changes to the Wireless network to resolve a known issue.

During the changes all wireless access will experience brief outages during the maintenance hour.

Primary Contact: Steve Chapman

Posted: 8/22/17 3:34 pm
Last updated: 9/29/17 5:01 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Wireless

 Network Maintenance – 8/16

Start Time: 8/16/17 5:30 am - End Time: 8/16/17 6:00 am

Description

On Wednesday, 8/16, Network Support will be replacing a failing module in our core networking hardware.  Wireless users may experience a short 1-2 minute outage during this work.

Primary Contact: Don Lewis

Posted: 8/14/17 1:29 pm
Last updated: 9/29/17 5:02 am
Event type: Unscheduled Maintenance
Current status: Resolved
Service Network-Access, Network-Wireless