Posts Categorized: Network-Wireless

 Internet and Telephone services outage at UMSL remote sites 2/10/2020

Description

There is an internet and telephone services outage at Child advocacy center kirkwood and westpine, ITE, CETC, Lindell eye center and East STL eye center. ITS is currently investigating the issue.

 

The cause of this issue has been identified as equipment failure within the AT&T network.  The equipment has been replaced and services are restored as of 3:50pm 2/10/2020

Posted: 2/10/20 2:15 pm
Last updated: 2/10/20 5:04 pm
Event type: Informational
Current status: Resolved
Service Internet Access, Network-Access, Network-Wired, Network-Wireless, Telephone Services

 Power outage – ITE & Missouri Institute of Mental Health – November 15 2:15 PM –

Description

All network and telephone services are down at 4633 World Pkwy due to power outage from Ameren and a failed generator.   Maintenace is currently investigating the issue.

 

Update: 2:50pm – Ameren’s power has been restored.   The generator is still offline and the vendor has been contacted for repairs.

Posted: 11/15/19 2:36 pm
Last updated: 12/20/19 1:48 pm
Event type: Service Unavailable
Current status: Resolved
Service Internet Access, Network-Wired, Network-Wireless, Telephone Services

 Problems with Guest access- TritonNetGuest

Description

We are having trouble getting the text message with the password for Guest Access to the network. We are working to find a solution.

 

Posted: 10/14/19 12:59 pm
Last updated: 10/15/19 9:00 am
Event type: Service Unavailable
Current status: Resolved
Service Network-Wireless

 Network Equipment upgrade at Music Building 9/8/2019 7:00am

Start Time: 9/8/19 7:00 am - End Time: 9/8/19 12:00 pm

Description

Networking is going to be replacing a piece of equipment in the Music building Sunday. There will be no wired networking, wireless networking, or telephone services during this time.

Primary Contact: Joshua Ballenot x4116

Posted: 9/5/19 9:44 am
Last updated: 10/15/19 9:18 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Access, Network-Wired, Network-Wireless, Telephone Services

 Bellerive Hall network outage 8/7/2019 6:00am

Start Time: 8/7/19 6:00 am - End Time: 8/7/19 7:00 am

Description

Networking is going to be replacing equipment in Bellerive Hall wednesday morning at 6am and will be done around 7am. During this time wired, wireless, and telephone will be unavailable.

Primary Contact: Joshua Ballenot x4116

Posted: 8/5/19 8:10 pm
Last updated: 8/17/19 1:27 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Access, Network-Wired, Network-Wireless, Telephone Services