Posts Categorized: Network-Wired

 Power outage Express Scripts Hall (ESH) – Sunday April 7th – 8am to 10 am

Start Time: 4/7/19 8:00 am - End Time: 4/7/19 10:00 am

Description

Facilities will be working on the power on the 4th floor of ESH.   This will cause the VPN server to be unavailable during the outage.   There is also a risk of impacting telephone services during this outage.

Primary Contact: Steve Chapman x4063

Posted: 4/5/19 10:40 am
Last updated: 4/7/19 6:31 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-VPN, Network-Wired, Telephone Services

 UMSL Data Center power outage

Description

The UMSL data center unexpectedly lost power, and all campus-hosted data services are experiencing an interruption. ITS staff is working to restore services.

Update 3:56 pm 2/14/19 – The Technology Support Center telephones are not currently working.  If you would like to report a problem with a computing service or piece of computing equipment, please go to help.umsl.edu and put in a ticket.  Thank you.

Update 8:40 pm 2/14/19 – Many campus applications remain unavailable at this time. ITS expects replacement parts to be delivered on Friday morning, and will continue to work to restore services.

Posted: 2/14/19 10:54 am
Last updated: 3/12/19 3:08 pm
Event type: Service Unavailable
Current status: Resolved
Service Applications/Web Apps, Instructional Support Services, Internet Access, Network-Access, Network-File Shares, Network-VPN, Network-Wired, Network-Wireless, Power Outage, Printing, Sharepoint, Telephone Services, UMSL Websites

 Scheduled Maintenance – Identity services engine – January 13, 2019 – 12:01 am to 1200 pm

Start Time: 1/13/19 12:01 am - End Time: 1/8/19 12:00 pm

Description

This work will affect the following services: TritonNetGuest (wireless),  TritonVideo (wireless) and vpn access to and from campus.    Networking team does not expect the outage to last the entire time stated, but is reserving the entire time as a precaution.

Primary Contact: Steve Chapman X4063

Posted: 1/11/19 8:40 am
Last updated: 1/13/19 10:59 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-VPN, Network-Wired, Network-Wireless

 Villa Network Upgrade

Start Time: 12/20/18 1:00 pm - End Time: 12/20/18 3:00 pm

Description

Networking will be upgrading the network switch in the Villa residence hall area.  We will keep the current switch active while we set up the new switch.  Users may experience a brief outage while being moved to the new switch.

Primary Contact: Bob Garrison

Posted: 12/19/18 10:48 am
Last updated: 1/9/19 3:13 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access, Network-Access, Network-Wired, Network-Wireless

 SSB Tower Network Equipment Upgrade 10/14/18

Start Time: 10/14/18 7:00 am - End Time: 10/14/18 12:00 pm

Description

Networking will be upgrading the equipment in the SSB Tower.  During this time there will be no network access including wired, wireless, and phone services.

Primary Contact: Josh Ballenot

Posted: 10/10/18 6:07 am
Last updated: 11/2/18 11:05 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access, Network-Access, Network-File Shares, Network-Wired, Network-Wireless, Telephone Services

 Partial Network Outage in Research Building

Description

One of the switches in Research Building is having problems, Networking is on site trying to resolve the issue.

 

 

Updated 9/28/2018 @5:03pm:

The hardware failure that caused network and IP Telephone outages to portions of the third and fourth floors of Research Building has been replaced.  Network Services are now restored.  If there are any outstanding network outages, please notify the Technology Support Center.

Posted: 9/28/18 9:43 am
Last updated: 9/28/18 5:05 pm
Event type: Service Unavailable
Current status: Resolved
Service Network-Access, Network-Wired, Network-Wireless, Telephone Services

 Oak Hall Network Maintenance 8/19/18

Start Time: 8/19/18 6:00 am - End Time: 8/19/18 6:30 am

Description

ITS will be preforming maintenance on the Oak Hall network equipment, specifically the Attic.  This work will require the equipment to restart.  Users will have limited network access during this time.

Primary Contact: Bob Garrison

Posted: 8/16/18 3:00 pm
Last updated: 8/22/18 12:10 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access, Network-Wired, Network-Wireless