Posts Categorized: Telephone Services

 Phone System Maintenance

Description

On Wednesday 3/22/23, ITS will be performing maintenance to the phone servers.  We do not anticipate an outage.

Posted: 3/21/23 1:18 pm
Last updated: 3/29/23 1:10 pm
Event type: Informational
Current status: Resolved
Service Telephone Services


 Research Building 3rd floor Network Outage

Description

The third floor data closet network equipment is down due to a water pipe break resulting in switch failure.  This will affect upper floors in Research as well.  Facilities is aware of the issue, no ETA for repairs.

 

2/27/23 11:30am

network equipment is back operational

Posted: 2/27/23 7:04 am
Last updated: 2/27/23 11:47 am
Event type: Service Unavailable
Current status: Resolved
Service Internet Access, Network-Access, Network-Wired, Network-Wireless, Telephone Services


 Villa Residential Hall 11/13/2022 7am network upgrade

Start Time: 11/13/22 7:00 am - End Time: 11/13/22 9:00 am

Description

Networking will be upgrading equipment in Villa residential Hall on 11/13/2022. During this time internet and VOIP phone services may be interrupted.

Primary Contact: Joshua Ballenot 3145164116

Posted: 11/11/22 12:59 pm
Last updated: 11/13/22 8:28 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access, Network-Access, Network-File Shares, Network-Wired, Network-Wireless, Telephone Services


 Tower networking upgrade 11/6/2022 7am

Start Time: 11/6/22 7:00 am - End Time: 11/6/22 12:00 pm

Description

The ITS network group will be upgrading equipment in the Tower networking closet. During this time internet access and desk phones may lose connection.

Primary Contact: Joshua Ballenot 3145164116

Posted: 11/4/22 11:11 am
Last updated: 1/24/23 1:04 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access, Network-Access, Network-Wired, Network-Wireless, Telephone Services


 Benton Hall Central Tower – Networking maintenance

Start Time: 8/21/22 8:00 am - End Time: 8/21/22 12:00 pm

Description

Networking will be consolidating connections, so a few people might be temporarily disconnected from networking and telephone, please call if problem persists after outage is completed.

Primary Contact: Pollyana Appleton x6026

Posted: 8/19/22 10:18 am
Last updated: 9/28/22 9:34 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Access, Network-Wired, Network-Wireless, Telephone Services


 Overnight Telephone Maintenance

Start Time: 8/16/22 9:30 pm - End Time: 8/16/22 11:30 pm

Description

Telephone Services will be performing reboots overnight of all Mitel servers to resolve multiple issues caused by recent power outages. During this time, campus telephone service will be unavailable. The maintenance should be complete in roughly 2 hours.

 

The overnight maintenance was completed successfully.

Primary Contact: Andrea Quinn

Posted: 8/16/22 3:09 pm
Last updated: 8/16/22 11:14 pm
Event type: Unscheduled Maintenance
Current status: Resolved
Service Telephone Services