Description
We are experiencing problems with inbound calls and are working with our service provider to resolve the problem. Until the issues are resolved users might experience disconnects or other problems.
Description
Intermittent problems with inbound calls have been resolved. Please call Telephone Services @ X6500 if you experience problems.
Description
Network will be upgrading the software on the network switch in Provincial house / Villa to resolve a known issue. During the upgrade all network access and telephones services will be unavailable.
Updated completed
Primary Contact: Steve Chapman
Description
Network will be upgrading the software on the network switch in Provincial house / Villa to resolve a known issue. During the upgrade all network access and telephones services will be unavailable.
This work has been completed
Primary Contact: Steve Chapman
Description
We’re currently experiencing issues at provincial house with network including Wireless wired and telephone services.
Description
Maintenance will be performed on the Campus phone system. There will be brief interruptions in phone services as work is performed.
Primary Contact: Greg Goe
Description
There is a network outage in mail room building. This affects all data and phone access to and from building.
Description
We are experiencing power issues in Wood Hall, Science complex, TJ Library and Clark Hall. There will be no network or telephone service in these buildings. Estimated time of restoration is 3 hours.
Description
Critical security updates will be applied to the ShoreTel Windows servers. During this time, some users may experience brief loss of connection to ShoreTel Communicator and delayed delivery of voicemail messages. There should be no interruption of service for handsets.
What is affected:
ShoreTel Communicator and voicemail
Primary Contact: Telephone Services, x6500, telephone_services@umsl.edu
Description
The required system upgrades on the ShoreTel telephone system are complete. Those with the ShoreTel Communicator application installed on their computer will need to upgrade their application before using it. When ShoreTel Communicator is launched, it will prompt the user to install the upgrade. Information and instructions on installing the ShoreTel Communicator upgrade are also available at http://www.umsl.edu/technology/phones/Instructions%20and%20Guides/upgrade.html. If you experience any issues with your telephone or the ShoreTel Communicator application, please contact Telephone Services at 314-516-6500 or telephone_services@umsl.edu, or contact the Technology Support Center at 314-516-6034 or helpdesk@umsl.edu. Thank you.
