Posts Categorized: Network-Access

 VPN Access Issues

Description

We are experiencing issues with VPN access.  Users may not be able to access the Internet from a VPN session.

We are working with the vendor on a solution.

 

Update:  VPN issues have been fixed.

Posted: 12/27/15 10:10 am
Last updated: 12/27/15 8:06 pm
Event type: Service Unavailable
Current status: Resolved
Service Network-Access


 Network Outage in CNS Building

Description

At 5:38 p.m. there was an equipment failure in the Center for Nano science Building. Networking engineers are working to fix the problem.

Broken equipment was replaced.

Posted: 11/21/15 6:33 pm
Last updated: 11/21/15 7:58 pm
Event type: Service Unavailable
Current status: Resolved
Service Network-Access


 Provincial House & Nursing Admin Building network outage 9/20/15 7am to 7:30am

Description

On Sunday 9/20/15 ITS will be rebooting the Provincial House network equipment in order to load new software.  Network services including wired, wireless, and phones will be unavailable.  The Nursing Admin Building will also be without these services during this time.

Posted: 9/16/15 1:01 pm
Last updated: 10/9/15 7:21 pm
Event type: Service Unavailable
Current status: Resolved
Service Network-Access


 New Computer Registrations

Description

We are currently experiencing slow service with our Network Control Access server (Bradford).  We are working with the vendor to resolve the issue.

 

We are going to upgrade the code to the server.  Currently in progress.

 

We worked with the vendor in resolving this issue.  We continue to monitor the progress.

 

8/25/15.  We believe the issue has been resolved, but continue to monitor.

 

8/26/15.  The issue has been resolved.

Posted: 8/24/15 10:10 am
Last updated: 8/26/15 7:27 am
Event type: Intermittent or Slow Service
Current status: Resolved
Service Network-Access, Other