Posts Categorized: Applications/Web Apps

 ITS Winter Break Outage Schedule

Start Time: 12/28/20 8:00 am - End Time: 12/31/20 4:00 pm

Description

In preparation for the 2021 spring semester, Information Technology Services (ITS) will be performing systems maintenance from Monday, December 28th through Sunday, December 31st. There will be many services affected at different times and dates, please see below:

 

DATE TIME SERVICES IMPACTED
Monday, December 28th 8:00AM to 3:00PM  
  Install new network routers for the campus

 

 Internet access both to and from campus will be down. This includes wireless and residential life networks.

 
Tuesday, December 29th 9:00AM to 1:00PM
Software upgrades will be performed on systems supporting printing services Intermittent outages including

desktop printing, copying/scanning/faxing and TritonPrint services.
Tuesday, December 29th 9:00AM to 5:00PM
Software upgrades to servers supporting the Mitel phone system

 

 Brief interruptions with softphone client and call recording may occur during this time.
Wednesday, December 30th 8:00AM to 12:00PM
Replace Data Center Firewalls Brief outages to UMSL hosted systems will occur during this time.
Wednesday, December 30th 1:00PM to 5:00PM
  Windows/Linux Server Patching Applications/Web Apps, Network-File Shares, Printing, SharePoint. UMSL Websites will be unavailable during this time.
Thursday, December 31st 3:00PM to 4:00PM
Upgrade Network Switches Brief & random network outages across campus as switches are upgraded – No networking or phone service until the upgrade is finished.

Primary Contact: Ken Voss

Posted: 12/28/20 11:54 am
Last updated: 1/4/21 1:39 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Internet Access, Network-Access, Network-File Shares, Network-VPN, Sharepoint, Telephone Services, UMSL Websites

 Windows/Linux Patching

Start Time: 12/4/20 5:30 pm - End Time: 12/4/20 9:30 pm

Description

ITS system administrators will apply critical security updates to Windows and Linux servers. There will be brief disruptions to:

  • Faculty/Staff MyDocuments and Department Shares
  • Student Unix home directories
  • Print and fax services
  • TritonApps sessions
  • SharePoint sites
  • WWW sites
  • UMSL Blogs and other WordPress blogs
  • Library databases
  • Web applications running on apps.umsl.edu, fusion.umsl.edu and coe.umsl.edu

PeopleSoft applications including MyView, MyHR, etc. will not be affected.

Primary Contact: Mike Toohey

Posted: 12/3/20 9:11 am
Last updated: 12/8/20 2:26 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Network-File Shares, Printing, Sharepoint, UMSL Websites

 SharePoint and additional UMSL services outage

Description

Some UMSL services are currently unavailable due to an unexpected database issue following scheduled server patching.

Affected services include:

  • SharePoint web sites
  • TritonApps
  • Campus printing

Other services may be impacted.  We are actively working to resolve the issue.

Update: The problem has been identified and corrected.  Services are available again.

Posted: 10/30/20 10:41 pm
Last updated: 10/31/20 3:18 am
Event type: Service Unavailable
Current status: Resolved
Service Applications/Web Apps, Printing, Sharepoint

 Windows Server and Oracle Database Patching

Start Time: 10/30/20 5:30 pm - End Time: 10/30/20 8:30 pm

Description

ITS system administrators will apply critical security updates to Windows servers and Oracle database servers.

There will be brief disruptions to:

  • Faculty/Staff MyDocuments and Department Shares
  • Campus print and fax services
  • TritonApps sessions
  • SharePoint sites
  • Oracle databases

Most web applications running on apps.umsl.edu, fusion.umsl.edu and coe.umsl.edu will be temporarily unavailable during the maintenance period.

PeopleSoft applications including MyView, MyHR, etc. will not be affected.

Primary Contact: Mike Toohey / Caleb Evans

Posted: 10/29/20 12:20 pm
Last updated: 11/24/20 2:43 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, MyGateway, Network-File Shares, Printing, Sharepoint

 Windows Server Patching

Start Time: 9/25/20 5:30 pm - End Time: 9/25/20 8:30 pm

Description

ITS system administrators will apply critical security updates to Windows servers.

There will be brief disruptions to:

  • Faculty/Staff MyDocuments and Department Shares
  • Campus print and fax services
  • TritonApps sessions
  • SharePoint sites
  • Remote Desktop Gateway

Primary Contact: Mike Toohey

Posted: 9/24/20 7:20 am
Last updated: 10/7/20 8:16 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Network-File Shares, Printing, Sharepoint

 Windows/Linux Server Patching

Start Time: 8/14/20 5:30 pm - End Time: 8/14/20 9:30 pm

Description

ITS system administrators will apply critical security updates to Windows and Linux servers. There will be brief disruptions to:

  • Faculty/Staff MyDocuments and Department Shares
  • Student Unix home directories
  • Print and fax services
  • TritonApps sessions (applications will be updated during the day)
  • SharePoint sites
  • WWW sites
  • UMSL Blogs and other WordPress blogs
  • Library databases
  • Web applications running on apps.umsl.edu, fusion.umsl.edu and coe.umsl.edu

PeopleSoft applications including MyView, MyHR, etc. will not be affected.

Primary Contact: Mike Toohey

Posted: 8/13/20 12:12 pm
Last updated: 9/11/20 4:20 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Network-File Shares, Printing, Sharepoint, UMSL Websites

 Outlook Mobile App Sync Issues

Description

ITS has received reports that the Outlook app for mobile devices is not syncing with the server. Web-based access appears to be unaffected. Technicians are currently investigating the issue.

Posted: 7/30/20 11:27 am
Last updated: 7/31/20 2:16 pm
Event type: Service Unavailable
Current status: Resolved
Service Applications/Web Apps

 Microsoft Teams missing Calendar information

Description

ITS has received reports that the Microsoft Teams application is currently missing Calendar information for many users. The problem is being investigated at this time.

Posted: 7/30/20 10:25 am
Last updated: 7/31/20 2:15 pm
Event type: Intermittent or Slow Service
Current status: Resolved
Service Applications/Web Apps