Posts Categorized: Applications/Web Apps

 Server patching – Fri Oct 25 5:30pm – 9:30pm

Start Time: 10/25/24 5:30 pm - End Time: 10/25/24 9:30 pm

Description

Update – October 25, 2024, 10:00pm

Server updates have been applied per schedule

ITS system administrators will apply critical security updates to servers. There will be brief disruptions to:

  • Print and fax services
  • TritonApps sessions
  • SharePoint sites (with umsl.edu and umsystem.edu addresses)
  • Remote Desktop Gateway

PeopleSoft applications including MyView, MyHR, etc. will not be affected

SharePoint sites with sharepoint.com addresses will not be impacted

Primary Contact: Mike Toohey

Posted: 10/25/24 1:12 pm
Last updated: 10/28/24 3:38 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Printing, Sharepoint, UMSL Websites

 UMSL Oracle Database Maintenance – Wed Oct 23 5:00am – 7:00am

Start Time: 10/23/24 5:00 am - End Time: 10/23/24 7:00 am

Description

There will be brief/intermittent outages of all UMSL production Oracle databases while maintenance is being performed.  Most web applications running on apps.umsl.edu, fusion.umsl.edu and coe.umsl.edu will be temporarily unavailable during the maintenance period.

PeopleSoft applications including MyView, MyHR, etc. will not be affected.

Update 10/23/2024 6:05am: Maintenance has been concluded

Primary Contact: Caleb Evans

Posted: 10/22/24 1:13 pm
Last updated: 10/23/24 6:06 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps

 SharePoint service patch update

Start Time: 10/3/24 8:00 pm - End Time: 10/3/24 9:00 pm

Description

Update – October 3, 2024, 9:00pm
Recommended fix was applied per schedule.

UMSL ITS will apply a recommended fix to SharePoint services, to correct an issue introduced with the September 2024 updates. Microsoft recommends this fix to address instances where some workflows may not run successfully after the prior updates.

SharePoint sites with umsystem.edu and umsl.edu addresses will be temporarily unavailable while servers are being patched. Sites with sharepoint.com addresses will not be impacted.

Primary Contact: sharepoint@umsl.edu

Posted: 10/3/24 1:44 pm
Last updated: 10/4/24 12:14 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Sharepoint

 Server patching – Fri Sept 27 5:30pm – 9:30pm

Start Time: 9/27/24 5:30 pm - End Time: 9/27/24 9:30 pm

Description

Update – September 30, 2024, 2:45pm
Server patching was completed per schedule

ITS system administrators will apply critical security updates to Windows and Linux servers. There will be brief disruptions to:

  • Print and fax services
  • TritonApps sessions
  • SharePoint sites (with umsl.edu and umsystem.edu addresses)
  • Unix home directories
  • WWW sites
  • UMSL Blogs and other WordPress blogs
  • Library databases
  • Remote Desktop Gateway

PeopleSoft applications including MyView, MyHR, etc. will not be affected

SharePoint sites with sharepoint.com addresses will not be impacted

Primary Contact: Mike Toohey

Posted: 9/25/24 2:15 pm
Last updated: 9/30/24 2:49 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Printing, Sharepoint, UMSL Websites

 UMSL Oracle Database Maintenance – Wed Sept 4 5:00am – 7:00am

Start Time: 9/4/24 5:00 am - End Time: 9/4/24 7:00 am

Description

There will be brief/intermittent outages of all UMSL production Oracle databases while maintenance is being performed.  Most web applications running on apps.umsl.edu, fusion.umsl.edu and coe.umsl.edu will be temporarily unavailable during the maintenance period.

PeopleSoft applications including MyView, MyHR, etc. will not be affected.

Update 9/4/2024 6:30am: Maintenance has been concluded

Primary Contact: Caleb Evans

Posted: 9/3/24 1:32 pm
Last updated: 9/4/24 6:35 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps

 Server Patching – Fri Aug 30 5:30pm – 9:30pm

Start Time: 8/30/24 5:30 pm - End Time: 8/30/24 9:30 pm

Description

ITS system administrators will apply critical security updates to servers. There will be brief disruptions to:

  • Print and fax services
  • TritonApps sessions
  • SharePoint sites (with umsl.edu and umsystem.edu addresses)
  • Remote Desktop Gateway

Primary Contact: Mike Toohey

Posted: 8/29/24 12:23 pm
Last updated: 9/3/24 12:37 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Printing, Sharepoint, UMSL Websites

 Help.umsl.edu – Cherwell

Description

Update: 9:06pm Maintenance by Cherwell is complete and help.umsl.edu is available.

 

Cherwell the system that provides help.umsl.edu will go through emergency maintenance Friday 8/2 between 2p-8p.

During this time, you may experience intermittent issues getting to help.umsl.edu.  Please use phone 314-516-6034, or in person, 190 MSC. to get assistance if you encounter issues accessing the site.

 

Posted: 8/1/24 9:19 am
Last updated: 8/2/24 9:07 pm
Event type: Intermittent or Slow Service
Current status: Resolved
Service Applications/Web Apps

 Missing Microsoft 365 licenses, access to web apps and mailboxes

Description

Update: The issues with Microsoft 365 license assignments has been corrected. Please report any issues to https://help.umsl.edu

University of Missouri System Division of IT has reported an issue occurring this morning where a number of user accounts are missing Microsoft 365 licenses, which affects those users’ ability to access Microsoft 365 applications and email mailboxes. Technicians have initiated a fix and access should be restored by this afternoon.

Posted: 7/30/24 10:00 am
Last updated: 8/1/24 1:54 pm
Event type: Service Unavailable
Current status: Resolved
Service Applications/Web Apps, Email-Fac/Staff, Email-Student

 Server Patching – Fri July 26 5:30pm – 9:30pm

Start Time: 7/26/24 5:30 pm - End Time: 7/26/24 9:30 pm

Description

ITS system administrators will apply critical security updates to Windows and Linux servers. There will be brief disruptions to:

  • Print and fax services
  • TritonApps sessions
  • SharePoint sites (with umsl.edu and umsystem.edu addresses)
  • Unix home directories
  • WWW sites
  • UMSL Blogs and other WordPress blogs
  • Library databases
  • Remote Desktop Gateway

PeopleSoft applications including MyView, MyHR, etc. will not be affected

SharePoint sites with sharepoint.com addresses will not be impacted

Primary Contact: Mike Toohey

Posted: 7/25/24 12:02 pm
Last updated: 7/30/24 9:55 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Printing, Sharepoint, UMSL Websites

 help.umsl.edu is unavailable

Description

Cherwell, the system that provides our help.umsl.edu support system, is currently unavailable. Technicians are working to resolve it. More information is available at MU’s status entry: https://status.missouri.edu/incidents/b5yp8nqzp4q1

Please use phone, 314-516-6034, or in-person, 190 MSC, options to get assistance from us while Cherwell is unavailable.

 

Update at 2:40 pm on July 19, 2024:

We are still waiting on Cherwell to fix our UMSL environment (help.umsl.edu).

Update at 8:30 am on July 22, 2024:

Cherwell is available as of approximately 2 pm on Saturday, July 20, 2024.

Posted: 7/19/24 7:42 am
Last updated: 7/22/24 8:41 am
Event type: Service Unavailable
Current status: Resolved
Service Applications/Web Apps