Posts Categorized: Applications/Web Apps

 Scheduled server patching – Fri Oct 24 5:30pm – 9:30pm

Start Time: 10/24/25 5:30 pm - End Time: 10/24/25 9:30 pm

Description

Update –

Server updates have been applied successfully

ITS system administrators will apply critical security updates to servers, including Oracle database servers.

There will be brief disruptions to:

  • Print and fax services
  • TritonApps sessions
  • SharePoint locker sites (with locker / mylocker domains)
  • Remote Desktop Gateway

There will be extended outages for:

  • Oracle databases
  • Web applications running on apps.umsl.edu, fusion.umsl.edu and coe.umsl.edu
  • Kuali forms (specifically those using Oracle data)

PeopleSoft applications including MyView, MyHR, etc. will not be affected

SharePoint sites with sharepoint.com addresses will not be impacted

Primary Contact: Mike Toohey

Posted: 10/22/25 1:29 pm
Last updated: 10/24/25 9:56 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Printing, Sharepoint, UMSL Websites

 Windows 11 and Office 365 Upgrades

Description

ITS is currently reaching out to faculty and staff with campus-managed Windows 10 systems to provide recommendations for those systems. Many of the remaining Windows 10 systems will have a convenient option to upgrade to Windows 11 while preserving stored data, as long as the system has enough free space to run the upgrade.

ITS is also providing an Office 365 upgrade for campus-managed Windows systems running Office 2016 or Office 2019. These systems will receive a pop-up notification when the Office 365 upgrade is ready, and this takes only a few minutes to install.

The UMSL helpdesk can assist with questions about these upgrades or with freeing up disk space.

Thanks for your partnership in keeping campus computers secure.

More information:

Posted: 10/22/25 12:00 am
Last updated: 10/24/25 12:19 am
Event type: Informational
Current status: Active
Service Applications/Web Apps

 AWS Outage Affecting Canvas, Zoom, & Other Technologies

Description

Update –

Services should be generally available

Earlier this morning Amazon Web Services (AWS) reported a global outage affecting several tools UMSL uses including the following:

  • Canvas LMS
  • Zoom
  • Panopto
  • Honorlock
  • Turnitin
  • Pearson
  • Qualtrics survey usages in Canvas

As of 8:53am, technicians at AWS are working on a fix for the issue. To see UM System status updates, please navigate to https://status.missouri.edu/

We are seeing reports that systems are coming back online as the morning progresses. Our hope is that our systems will be up and running as soon as possible.

Other resources:

Posted: 10/20/25 9:44 am
Last updated: 10/21/25 8:35 am
Event type: Intermittent or Slow Service
Current status: Resolved
Service Applications/Web Apps

 Scheduled server patching – Fri Sept 26 5:30pm – 9:30pm

Start Time: 9/26/25 5:30 pm - End Time: 9/26/25 9:30 pm

Description

Update – September 26, 2025, 10:00 pm

Updates have been applied.

ITS system administrators will apply critical security updates to Windows and Linux servers. There will be brief disruptions to:

  • TritonApps sessions
  • Unix home directories
  • Print and fax services
  • SharePoint sites (with locker / mylocker domains)
  • WWW sites
  • UMSL Blogs and other WordPress blogs
  • Library databases
  • Web applications running on apps.umsl.edu, fusion.umsl.edu and coe.umsl.edu

PeopleSoft applications including MyView, MyHR, etc. will not be affected.

SharePoint sites with sharepoint.com addresses will not be impacted

Primary Contact: Mike Toohey

Posted: 9/24/25 4:52 pm
Last updated: 10/2/25 1:48 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Printing, Sharepoint, UMSL Websites

 Scheduled server patching – Fri Sept 5 5:30pm – 9:30pm

Start Time: 9/5/25 5:30 pm - End Time: 9/5/25 9:30 pm

Description

Update – September 5, 2025, 10:00 pm

Updates have been applied successfully

ITS system administrators will apply critical security updates to servers. There will be brief disruptions to:

  • Print and fax services
  • TritonApps sessions
  • SharePoint locker sites (with locker / mylocker domains)
  • Remote Desktop Gateway

PeopleSoft applications including MyView, MyHR, etc. will not be affected

SharePoint sites with sharepoint.com addresses will not be impacted

Primary Contact: Mike Toohey

Posted: 9/3/25 12:18 pm
Last updated: 9/5/25 10:07 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Printing, Sharepoint, UMSL Websites

 Web Application Availability Hosted on apps.umsl.edu

Description

This morning, some web applications hosted on apps.umsl.edu experienced an unexpected outage due to an underlying database issue. Services have since been restored, and all applications are now available.

The underlying cause is still under investigation, and we will continue to monitor closely.

Posted: 8/29/25 6:28 am
Last updated: 8/29/25 1:26 pm
Event type: Service Unavailable
Current status: Resolved
Service Applications/Web Apps

 Scheduled server patching – Fri July 25 5:30pm – 9:30pm

Start Time: 7/25/25 5:30 pm - End Time: 7/25/25 9:30 pm

Description

Update –

Server updates have been applied successfully

ITS system administrators will apply critical security updates to servers, including Oracle database servers.

There will be brief disruptions to:

  • Print and fax services
  • TritonApps sessions
  • SharePoint locker sites (with locker / mylocker domains)
  • Remote Desktop Gateway

There will be extended outages for:

  • Oracle databases
  • Web applications running on apps.umsl.edu, fusion.umsl.edu and coe.umsl.edu
  • Kuali forms (specifically those using Oracle data)

PeopleSoft applications including MyView, MyHR, etc. will not be affected

SharePoint sites with sharepoint.com addresses will not be impacted

Primary Contact: Mike Toohey

Posted: 7/23/25 5:27 pm
Last updated: 8/29/25 9:44 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Printing, Sharepoint, UMSL Websites

 Windows/Linux Server Patching – Fri June 27 5:30pm – 9:30pm

Start Time: 6/27/25 5:30 pm - End Time: 6/27/25 9:30 pm

Description

Update – June 27, 2025, 9:30 pm

Updates have been applied successfully

ITS system administrators will apply critical security updates to Windows and Linux servers. There will be brief disruptions to:

  • TritonApps sessions
  • Unix home directories
  • Print and fax services
  • SharePoint sites
  • WWW sites
  • UMSL Blogs and other WordPress blogs
  • Library databases
  • Web applications running on apps.umsl.edu, fusion.umsl.edu and coe.umsl.edu

PeopleSoft applications including MyView, MyHR, etc. will not be affected.

Primary Contact: Mike Toohey

Posted: 6/25/25 11:32 am
Last updated: 6/30/25 2:35 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Printing, Sharepoint, UMSL Websites

 Scheduled server patching – Fri May 30 5:30pm – 9:30pm

Start Time: 5/30/25 5:30 pm - End Time: 5/30/25 9:30 pm

Description

Update

Patching has completed successfully

ITS system administrators will apply critical security updates to servers. There will be brief disruptions to:

  • Print and fax services
  • TritonApps sessions
  • SharePoint sites (with umsl.edu and umsystem.edu addresses)
  • Remote Desktop Gateway

PeopleSoft applications including MyView, MyHR, etc. will not be affected

SharePoint sites with sharepoint.com addresses will not be impacted

Primary Contact: Mike Toohey

Posted: 5/28/25 2:54 pm
Last updated: 5/31/25 9:34 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Printing, Sharepoint, UMSL Websites

 University authentication issue effecting some services

Description

Update 10 AM – Resolved:

As of 9:46 am, UM System has fully restored the authentication service. All of our effected UMSL systems are fully available again. Please contact the help desk if you experience any issues.

 

Original 8:56 AM:

Some university services are inaccessible because of an authentication service outage at the UM System.

Impacted services include:

  • MyDegree
  • ACP
  • Graduate School’s M4
  • IT Procurement’s BPM12004
  • other applications that rely on Shibboleth authentication

We will provide updates as we work with UM System. They are tracking this outage at UM IT Systems Status – AIMS Database

Posted: 5/23/25 8:56 am
Last updated: 5/23/25 10:10 am
Event type: Service Unavailable
Current status: Resolved
Service Applications/Web Apps