Posts Categorized: Applications/Web Apps

 UMSL Oracle Database Maintenance

Start Time: 5/1/19 4:00 am - End Time: 5/1/19 7:00 am

Description

There will be brief/intermittent outages of all UMSL production Oracle databases while maintenance is being performed.  Most web applications running on apps.umsl.edu, fusion.umsl.edu and coe.umsl.edu will be temporarily unavailable during the maintenance period.

PeopleSoft applications including MyView, MyHR, etc. will not be affected.

 

05/01/2019 7:00am: All services are fully operational

Primary Contact: Caleb Evans

Posted: 4/29/19 10:53 am
Last updated: 5/1/19 8:33 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, MyGateway

 Windows and Linux Server Patching

Start Time: 4/26/19 5:30 pm - End Time: 4/26/19 9:30 pm

Description

ITS system administrators will apply critical security updates to Windows and Linux servers.There will be brief disruptions to:

  • Faculty/Staff MyDocuments and Department Shares
  • Student Unix home directories
  • Print and fax services
  • TritonApps sessions
  • SharePoint sites
  • UMSL Blogs and other WordPress blogs
  • Library databases

Primary Contact: Mike Toohey

Posted: 4/24/19 2:08 pm
Last updated: 5/3/19 2:06 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Network-File Shares, Printing, Sharepoint, UMSL Websites

 UMSL web application login error – Resolved

Description

UPDATE: Technicians have implemented the fix and are continuing to monitor for issues.

UMSL is experiencing degraded shibboleth authentication with UMSL Web applications. Technicians are aware of the issue and are investigating the outage.

Posted: 4/4/19 2:59 pm
Last updated: 4/4/19 7:59 pm
Event type: Service Unavailable
Current status: Resolved
Service Applications/Web Apps

 Windows and Linux Server Patching

Start Time: 3/22/19 5:30 pm - End Time: 3/22/19 9:30 pm

Description

  • ITS system administrators will apply critical security updates to Windows and Linux servers.There will be brief disruptions to:
    • Web applications on apps.umsl.edu
    • Faculty/Staff MyDocuments and Department Shares
    • Student Unix home directories
    • Print and fax services
    • TritonApps sessions
    • SharePoint sites
    • UMSL Blogs and other WordPress blogs
    • Library databases
    • Oracle databases
    • WWW sites

Primary Contact: MIke Toohey

Posted: 3/21/19 12:04 pm
Last updated: 4/17/19 4:12 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Network-File Shares, Printing, Sharepoint, UMSL Websites

 MyView Upgrade March 22-25

Start Time: 3/22/19 5:00 pm - End Time: 3/25/19 11:59 pm

Description

UMSystem personnel will be updating the behind-the-scenes software that powers MyView.  These changes will help move us to the most current version of MyView.

MyView will be unavailable beginning 5 p.m. on Friday, March 22, while the software is being updated and will be available for use by 8 a.m. on Tuesday, March 26.

During the maintenance, web applications hosted on apps.umsl.edu as well as mygateway.umsl.edu will be unavailable.

Your experience in MyView should be unchanged after the update is complete. Other applications, such as Canvas, will remain accessible during the update process.

For questions, please reach out to the Technology Support Center at 314.516.6034 or helpdesk@umsl.edu

Primary Contact: helpdesk@umsl.edu

Posted: 3/20/19 10:53 am
Last updated: 3/26/19 7:46 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, MyGateway, MyView

 UMSL web application connectivity issues to PeopleSoft

Description

Web applications hosted on apps.umsl.edu, fusion.umsl.edu and coe.umsl.edu are experiencing issues connecting to the PeopleSoft student databases hosted at UM.  Technicians are currently investigating.

 

3/17/2019 9:20am: Service has been restored

Posted: 3/17/19 8:25 am
Last updated: 3/17/19 9:33 am
Event type: Intermittent or Slow Service
Current status: Resolved
Service Applications/Web Apps

 Proactive server maintenance

Start Time: 3/15/19 5:00 pm - End Time: 3/15/19 7:00 pm

Description

ITS system administrators will perform proactive maintenance on various servers.

Several services will be temporarily unavailable, including:

  • Faculty/Staff MyDocuments and Department Shares
  • Print and fax services
  • Virtual Desktops

Primary Contact: Mike Toohey

Posted: 3/14/19 4:05 pm
Last updated: 4/10/19 10:05 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Instructional Support Services, Network-File Shares, Printing

 UMSL Webapps Issue

Description

ITS is investigating an issue causing web applications hosted at apps.umsl.edu and coe.umsl.edu to have degraded service or be unavailable.  The origin appears to be from one of the database servers.

2019/03/07 8:05am: All services have been restored

Posted: 3/7/19 6:29 am
Last updated: 3/7/19 8:24 am
Event type: Service Unavailable
Current status: Resolved
Service Applications/Web Apps

 UMSL Data Center power outage

Description

The UMSL data center unexpectedly lost power, and all campus-hosted data services are experiencing an interruption. ITS staff is working to restore services.

Update 3:56 pm 2/14/19 – The Technology Support Center telephones are not currently working.  If you would like to report a problem with a computing service or piece of computing equipment, please go to help.umsl.edu and put in a ticket.  Thank you.

Update 8:40 pm 2/14/19 – Many campus applications remain unavailable at this time. ITS expects replacement parts to be delivered on Friday morning, and will continue to work to restore services.

Posted: 2/14/19 10:54 am
Last updated: 3/12/19 3:08 pm
Event type: Service Unavailable
Current status: Resolved
Service Applications/Web Apps, Instructional Support Services, Internet Access, Network-Access, Network-File Shares, Network-VPN, Network-Wired, Network-Wireless, Power Outage, Printing, Sharepoint, Telephone Services, UMSL Websites

 UMSL Oracle Database Maintenance

Start Time: 2/8/19 5:30 pm - End Time: 2/8/19 8:00 pm

Description

All production UMSL Oracle databases will be down while the latest security patches are applied. Most web applications running on apps.umsl.edu, fusion.umsl.edu and coe.umsl.edu will be unavailable during the maintenance period.

PeopleSoft applications including MyView, MyHR, etc. will not be affected.

 

2/8/2019 6:00pm: Maintenance has been completed

Primary Contact: Caleb Evans

Posted: 2/6/19 9:16 am
Last updated: 2/8/19 6:05 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps