Posts Categorized: Network-VPN

 UMSL Data Center power outage

Description

The UMSL data center unexpectedly lost power, and all campus-hosted data services are experiencing an interruption. ITS staff is working to restore services.

Update 3:56 pm 2/14/19 – The Technology Support Center telephones are not currently working.  If you would like to report a problem with a computing service or piece of computing equipment, please go to help.umsl.edu and put in a ticket.  Thank you.

Update 8:40 pm 2/14/19 – Many campus applications remain unavailable at this time. ITS expects replacement parts to be delivered on Friday morning, and will continue to work to restore services.

Posted: 2/14/19 10:54 am
Last updated: 3/12/19 3:08 pm
Event type: Service Unavailable
Current status: Resolved
Service Applications/Web Apps, Instructional Support Services, Internet Access, Network-Access, Network-File Shares, Network-VPN, Network-Wired, Network-Wireless, Power Outage, Printing, Sharepoint, Telephone Services, UMSL Websites

 Scheduled Maintenance – Identity services engine – January 13, 2019 – 12:01 am to 1200 pm

Start Time: 1/13/19 12:01 am - End Time: 1/8/19 12:00 pm

Description

This work will affect the following services: TritonNetGuest (wireless),  TritonVideo (wireless) and vpn access to and from campus.    Networking team does not expect the outage to last the entire time stated, but is reserving the entire time as a precaution.

Primary Contact: Steve Chapman X4063

Posted: 1/11/19 8:40 am
Last updated: 1/13/19 10:59 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-VPN, Network-Wired, Network-Wireless

 Scheduled Maintenance – Identity services engine – January 9, 2019 – 0400 to 0800

Start Time: 1/9/19 4:00 am - End Time: 1/9/19 8:00 am

Description

There is no down time anticipated, however this work could affect the following services: TritonNetGuest (wireless),  TritonVideo (wireless) and vpn (wired) access to and from campus.

Primary Contact: Steve Chapman X4063

Posted: 1/8/19 4:43 pm
Last updated: 1/9/19 8:27 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-VPN, Network-Wireless

 Scheduled Maintenance – VPN – December 5, 2018 – 0400 to 0700

Start Time: 12/5/18 4:00 am - End Time: 12/5/18 7:00 am

Description

Networking will be upgrading our VPN appliance.  VPN access during this time will be unavailable.

Primary Contact: Steve Chapman X4063

Posted: 12/4/18 10:14 am
Last updated: 12/5/18 9:15 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-VPN

 VPN access failed

Description

VPN access failed temporarily but has been restored.

Posted: 11/29/18 12:30 pm
Last updated: 11/29/18 12:30 pm
Event type: Service Unavailable
Current status: Resolved
Service Network-VPN

 Scheduled Maintenance – VPN – Sunday Sept 9, 2018 – 0000

Start Time: 9/9/18 12:00 am - End Time: 9/9/18 12:00 pm

Description

Networking will be upgrading our VPN server.  VPN access during this time will be unavailable.

Primary Contact: Steve Chapman x4063

Posted: 9/7/18 10:01 am
Last updated: 11/2/18 9:31 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-VPN

 VPN connectivity

Description

ITS is experiencing issues with the campus VPN,  we are working to resolve the issue.

Posted: 8/17/18 8:32 am
Last updated: 8/22/18 12:09 pm
Event type: Intermittent or Slow Service
Current status: Resolved
Service Network-VPN

 Scheduled Maintenance – MoreNet Internet link – Tuesday July 17 2018

Start Time: 7/17/18 4:00 am - End Time: 7/17/18 5:00 am

Description

MoreNet (our internet provider) will be working on one of our links out to the internet Tuesday from 9:00 am to 2:30 pm.  Networking will disable this link at 4:00 am to prevent disruption during the day.  Any outage should be brief as the network reroutes.   Networking will enable this link on Wednesday at 4:00 am.

Primary Contact: Steve Chapman x4063

Posted: 7/16/18 12:28 pm
Last updated: 8/28/18 10:18 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access, Network-VPN, Network-Wired, Network-Wireless

 Wireless maintenance & Identity Server patch 10/18/2017 4:00 am – 6:00 am

Start Time: 10/18/17 4:00 am - End Time: 10/18/17 6:00 am

Description

Networking will be preforming software upgrade on the wireless network on Wednesday 10/18/17 beginning at 4:00 am.  This will affect all wireless access.

 

Networking will also be patching the Identity server which might impact Learning Studio laptops, VPN and Guest access.

Primary Contact: Steve Chapman

Posted: 10/16/17 10:44 pm
Last updated: 10/24/17 2:45 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access, Network-VPN, Network-Wireless

 Learning Studios, VPN and Guest Wireless – Outage –

Start Time: 9/7/17 9:30 am - End Time: 9/7/17 10:30 am

Description

Networking experienced a fault in one of our servers and working on getting it repaired.  This outage is causing disruption to Learning Studio classroom laptops,  VPN access, and Guest Wireless.

Primary Contact: Steve Chapman

Posted: 9/7/17 10:08 am
Last updated: 9/7/17 2:41 pm
Event type: Unscheduled Maintenance
Current status: Resolved
Service Network-VPN, Network-Wireless