Posts Categorized: Network-VPN

 MSC 1st floor Network Equipment upgrade 9.19.21

Start Time: 9/19/21 7:00 am - End Time: 9/19/21 12:00 pm

Description

ITS will be upgrading network hardware for MSC first floor.  There will be no network access during this time including wired, wireless, and phone service.

Primary Contact: Bob Garrison

Posted: 9/14/21 6:12 am
Last updated: 10/19/21 2:43 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access, Network-Access, Network-VPN, Network-Wired, Network-Wireless, Telephone Services

 Network Maintenance – 8-11-2021 5:00 am – 6:00 am – Software patching

Start Time: 8/11/21 5:00 am - End Time: 8/11/21 6:00 am

Description

Networking will be patching our Identity Service Engine (ISE).  This server supports access to all Wired/wireless and VPN users.  We do not anticipate any downtime with this maintenance.

Primary Contact: Steve Chapman ext: 4063

Posted: 8/10/21 4:28 pm
Last updated: 8/13/21 8:23 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Access, Network-VPN, Network-Wired, Network-Wireless, Telephone Services

 VPN Access Outage – 12:20 4/15/2021 –

Description

The VPN server is currently down.  The network team is investigating the issue.

 

12:30

issue resolved.  A configuration issue caused an unexpected outage and has been fixed.

Posted: 4/15/21 12:31 pm
Last updated: 4/15/21 12:41 pm
Event type: Service Unavailable
Current status: Resolved
Service Network-VPN

 Nursing Admin Building – Network Outage 2/21/21

Start Time: 2/21/21 7:00 am - End Time: 2/21/21 12:00 pm

Description

Contractors will be splicing fiber optic cable in the Legras building Sunday 2/21/21 at 7am which will cause the Nursing Admin building to lose all network connectivity for the duration of the work.

 

Work was completed around 10:30am 2/21/21, network devices are operational

Primary Contact: Bob Garrison

Posted: 2/18/21 10:41 am
Last updated: 2/22/21 2:38 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access, Network-Access, Network-VPN, Network-Wired, Network-Wireless, Telephone Services

 VPN outage

Description

ITS is currently experiencing issues with the VPN and are working on correcting the problem.

 

2/18/21 8:45am

VPN issue has been resolved

Posted: 2/18/21 8:24 am
Last updated: 2/18/21 8:47 am
Event type: Service Unavailable
Current status: Resolved
Service Network-VPN

 UMSL Edge Firewall Updates

Start Time: 2/7/21 7:00 am - End Time: 2/7/21 9:00 am

Description

Security updates will be installed on the UMSL edge firewall on Sunday. February 7th. Although, we do not expect any outages due to high availability, but it is possible between 7AM and 9AM. This may affect all campus services including Sharepoint and other applications

Primary Contact: Mark Monroe

Posted: 2/4/21 10:23 am
Last updated: 2/7/21 11:02 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Access, Network-VPN

 Network Maintenance – VPN – Jan 10 2021 12:30am – 3:00am –

Start Time: 1/10/21 12:30 am - End Time: 1/10/21 3:00 am

Description

Networking will be performing maintenance on the VPN to provide a more robust access for VPN.   All VPN access will be unavailable during this maintenance.

Primary Contact: Steve Chapman - x4063

Posted: 1/8/21 1:55 pm
Last updated: 2/22/21 5:09 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-VPN

 ITS Winter Break Outage Schedule

Start Time: 12/28/20 8:00 am - End Time: 12/31/20 4:00 pm

Description

In preparation for the 2021 spring semester, Information Technology Services (ITS) will be performing systems maintenance from Monday, December 28th through Sunday, December 31st. There will be many services affected at different times and dates, please see below:

 

DATE TIME SERVICES IMPACTED
Monday, December 28th 8:00AM to 3:00PM  
  Install new network routers for the campus

 

 Internet access both to and from campus will be down. This includes wireless and residential life networks.

 
Tuesday, December 29th 9:00AM to 1:00PM
Software upgrades will be performed on systems supporting printing services Intermittent outages including

desktop printing, copying/scanning/faxing and TritonPrint services.
Tuesday, December 29th 9:00AM to 5:00PM
Software upgrades to servers supporting the Mitel phone system

 

 Brief interruptions with softphone client and call recording may occur during this time.
Wednesday, December 30th 8:00AM to 12:00PM
Replace Data Center Firewalls Brief outages to UMSL hosted systems will occur during this time.
Wednesday, December 30th 1:00PM to 5:00PM
  Windows/Linux Server Patching Applications/Web Apps, Network-File Shares, Printing, SharePoint. UMSL Websites will be unavailable during this time.
Thursday, December 31st 3:00PM to 4:00PM
Upgrade Network Switches Brief & random network outages across campus as switches are upgraded – No networking or phone service until the upgrade is finished.

Primary Contact: Ken Voss

Posted: 12/28/20 11:54 am
Last updated: 1/4/21 1:39 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Internet Access, Network-Access, Network-File Shares, Network-VPN, Sharepoint, Telephone Services, UMSL Websites