Posts Categorized: Printing

 Printing Service Down on Campus

Description

We are currently having issues with the UMSL print server which is affecting printing on campus. We are actively working on the issue.

Posted: 11/1/21 8:57 am
Last updated: 11/1/21 9:29 am
Event type: Service Unavailable
Current status: Resolved
Service Printing

 UMSL TritonPrint Email printing service

Description

At this time, the UMSL TritonPrint email-based printing service is experiencing problems.  Users submitting print jobs as email attachments to tritonprint@umsl.edu will receive a response with an error stating “Your MobilePrint operation could not be processed right now. Please contact the System Administrator for assistance.”.  UMSL IT support is working to restore the service and will update in due course.

This issue has now been resolved.

Posted: 10/29/21 9:03 pm
Last updated: 11/3/21 4:29 pm
Event type: Intermittent or Slow Service
Current status: Resolved
Service Printing

 Server patching and Oracle patching

Start Time: 10/29/21 5:30 pm - End Time: 10/29/21 9:30 pm

Description

ITS system administrators will apply critical security updates to Windows and Oracle database servers. There will be expected disruption to:

  • Print and fax services
  • TritonApps sessions
  • SharePoint sites
  • Web applications running on apps.umsl.edu, fusion.umsl.edu and coe.umsl.edu

MyGateway web app and PeopleSoft applications including MyView, MyHR, etc. will not be affected.

Primary Contact: Mike Toohey

Posted: 10/28/21 11:33 am
Last updated: 11/17/21 12:34 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Network-File Shares, Printing, Sharepoint

 Windows/Linux Server Patching

Start Time: 9/24/21 5:30 pm - End Time: 9/24/21 9:30 pm

Description

ITS system administrators will apply critical security updates to Windows and Linux servers. There will be brief disruptions to:

  • Faculty/Staff file shares
  • Unix home directories
  • Print and fax services
  • TritonApps sessions
  • SharePoint sites
  • WWW sites
  • UMSL Blogs and other WordPress blogs
  • Library databases
  • Web applications running on apps.umsl.edu, fusion.umsl.edu and coe.umsl.edu

PeopleSoft applications including MyView, MyHR, etc. will not be affected.

Primary Contact: Mike Toohey

Posted: 9/22/21 10:51 am
Last updated: 10/12/21 11:32 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Network-File Shares, Printing, Sharepoint, UMSL Websites

 Server Patching

Start Time: 7/23/21 5:30 pm - End Time: 7/23/21 9:30 pm

Description

ITS system administrators will apply critical security updates to Windows servers.

There will be brief disruptions expected for:

  • Faculty/Staff Department Shares
  • Campus print and fax services
  • TritonApps sessions
  • SharePoint sites
  • Remote Desktop Gateway

Canvas will not be impacted.

Primary Contact: Mike Toohey

Posted: 7/22/21 2:44 pm
Last updated: 8/4/21 1:55 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Network-File Shares, Printing, Sharepoint

 Server Patching

Start Time: 7/23/21 5:30 pm - End Time: 7/23/21 9:30 pm

Description

ITS system administrators will apply critical security updates to Windows servers.

There will be brief disruptions expected for:

  • Faculty/Staff Department Shares
  • Campus print and fax services
  • TritonApps sessions
  • SharePoint sites
  • Remote Desktop Gateway

Primary Contact: Mike Toohey

Posted: 7/22/21 11:24 am
Last updated: 7/22/21 3:09 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Network-File Shares, Printing, Sharepoint

 Windows/Linux Patching

Start Time: 6/25/21 5:30 pm - End Time: 6/25/21 9:30 pm

Description

ITS system administrators will apply critical security updates to Windows and Linux servers. There will be brief disruptions to:

  • Faculty/Staff MyDocuments and Department Shares
  • Student Unix home directories
  • Print and fax services
  • TritonApps sessions
  • SharePoint sites
  • WWW sites
  • UMSL Blogs and other WordPress blogs
  • Library databases
  • Web applications running on apps.umsl.edu, fusion.umsl.edu and coe.umsl.edu

PeopleSoft applications including MyView, MyHR, etc. will not be affected.

Primary Contact: Mike Toohey

Posted: 6/23/21 1:19 pm
Last updated: 7/12/21 8:12 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Network-File Shares, Printing, Sharepoint, UMSL Websites

 tritonprint@umsl.edu email print service down

Description

This issue has now been resolved.  Emails sent during the outage should process normally.

NOTE: Traditional desktop printing is not affected by this outage notice.

Emails sent to tritonprint@umsl.edu, UMSL’s email-to-print service is currently unavailable.  Emails with attached print jobs sent to this address should only be delayed while the outage persists and will be available for release from a campus printer when the issue is resolved.

Posted: 6/1/21 2:28 pm
Last updated: 6/1/21 4:33 pm
Event type: Service Unavailable
Current status: Resolved
Service Printing

 Server Patching

Start Time: 5/28/21 5:30 pm - End Time: 5/28/21 9:30 pm

Description

ITS system administrators will apply critical security updates to Windows servers.

There will be brief disruptions expected for:

  • Faculty/Staff Department Shares
  • Campus print and fax services
  • TritonApps sessions
  • SharePoint sites
  • Remote Desktop Gateway

Primary Contact: Mike Toohey

Posted: 5/26/21 2:19 pm
Last updated: 6/9/21 12:19 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Network-File Shares, Printing, Sharepoint