Posts Categorized: Internet Access

 Network Outage – West County Computer Center – 4:15 pm –

Description

We are currently experiencing a network outage at West County Computer Center located 12837 Flushing Meadows Dr, St. Louis, MO 63131.  This affects internet, wireless, and telephone services.  The network team is investigating the cause.

 

4:25 pm Verified there was a power blip on site. We will monitor for now.

 

5:30 pm power is stable at this time.

Posted: 8/19/21 4:24 pm
Last updated: 8/19/21 5:21 pm
Event type: Service Unavailable
Current status: Resolved
Service Internet Access, Network-Wired, Network-Wireless, Telephone Services

 Network Maintenance – Campus Internet – 8/18/2021 4:00 am – 7:00 am

Start Time: 8/18/21 4:00 am - End Time: 8/18/21 7:00 am

Description

The network team will be upgrading our internet 1 and internet 2 links with MOREnet, our internet provider. We anticipate no interruptions to internet access during this maintenance.  Any unforeseen issues would cause all network connectivity to the internet to be unavailable.

Primary Contact: Steve Anthoney / Steve Chapman ext4063

Posted: 8/17/21 4:17 pm
Last updated: 8/19/21 5:22 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access

 Network Maintenace – 8/15/2021 12:01 am – 4:00 am

Start Time: 8/15/21 12:01 am - End Time: 8/15/21 4:00 am

Description

The network team will be upgrading our internet 1 and internet 2 links with MOREnet, our internet provider. We anticipate no interruptions to internet access during this maintenance.  Any unforeseen issues would cause all network connectivity to the internet to be unavailable.

 

 

 

 

Software changes were rolled back by 2:30am.  Will reschedule at a later date.

Primary Contact: Steve Anthoney / Steve Chapman ext4063

Posted: 8/13/21 8:22 am
Last updated: 8/15/21 2:31 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access

 Clark Hall network upgrade 7/4/2021 12:01am – 11:59am

Start Time: 7/4/21 12:00 am - End Time: 7/4/21 12:00 pm

Description

Networking will be upgrading the equipment in Clark hall from midnight on 7/4/2021 until noon 7/4/2021. During this time all network access and telephone services in Clark hall will be unavailable.

Primary Contact: Joshua ballenot extension 4116

Posted: 7/2/21 3:09 pm
Last updated: 7/6/21 1:05 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access, Network-Access, Network-Wired, Network-Wireless, Telephone Services

 Nursing Admin Building – Network Outage 2/21/21

Start Time: 2/21/21 7:00 am - End Time: 2/21/21 12:00 pm

Description

Contractors will be splicing fiber optic cable in the Legras building Sunday 2/21/21 at 7am which will cause the Nursing Admin building to lose all network connectivity for the duration of the work.

 

Work was completed around 10:30am 2/21/21, network devices are operational

Primary Contact: Bob Garrison

Posted: 2/18/21 10:41 am
Last updated: 2/22/21 2:38 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access, Network-Access, Network-VPN, Network-Wired, Network-Wireless, Telephone Services

 ITS Winter Break Outage Schedule

Start Time: 12/28/20 8:00 am - End Time: 12/31/20 4:00 pm

Description

In preparation for the 2021 spring semester, Information Technology Services (ITS) will be performing systems maintenance from Monday, December 28th through Sunday, December 31st. There will be many services affected at different times and dates, please see below:

 

DATE TIME SERVICES IMPACTED
Monday, December 28th 8:00AM to 3:00PM  
  Install new network routers for the campus

 

 Internet access both to and from campus will be down. This includes wireless and residential life networks.

 
Tuesday, December 29th 9:00AM to 1:00PM
Software upgrades will be performed on systems supporting printing services Intermittent outages including

desktop printing, copying/scanning/faxing and TritonPrint services.
Tuesday, December 29th 9:00AM to 5:00PM
Software upgrades to servers supporting the Mitel phone system

 

 Brief interruptions with softphone client and call recording may occur during this time.
Wednesday, December 30th 8:00AM to 12:00PM
Replace Data Center Firewalls Brief outages to UMSL hosted systems will occur during this time.
Wednesday, December 30th 1:00PM to 5:00PM
  Windows/Linux Server Patching Applications/Web Apps, Network-File Shares, Printing, SharePoint. UMSL Websites will be unavailable during this time.
Thursday, December 31st 3:00PM to 4:00PM
Upgrade Network Switches Brief & random network outages across campus as switches are upgraded – No networking or phone service until the upgrade is finished.

Primary Contact: Ken Voss

Posted: 12/28/20 11:54 am
Last updated: 1/4/21 1:39 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Internet Access, Network-Access, Network-File Shares, Network-VPN, Sharepoint, Telephone Services, UMSL Websites