Posts Categorized: Internet Access

 Network Outage – East St. Louis Optometric Clinic, 4/6/2023

Description

Networking is currently investigating a network outage at the East St. Louis Optometric Clinic.

 

Wired, wireless Internet and telephones are affected.

 

1:00pm update – AT&T has a fiber cut they are currently resolving ETA 3 to 8 hours.

 

Service was restored my 10:27pm, 4/6/2023

Posted: 4/6/23 11:55 am
Last updated: 4/7/23 8:33 am
Event type: Service Unavailable
Current status: Resolved
Service Internet Access


 East St. Louis Optometry – Network Outage

Description

Networking is currently aware of a network outage at the East St. Louis Optometric Clinic.  Crews art enroute for repairs.

Posted: 3/22/23 10:20 am
Last updated: 3/22/23 11:42 am
Event type: Service Unavailable
Current status: Resolved
Service Internet Access


 Research Building 3rd floor Network Outage

Description

The third floor data closet network equipment is down due to a water pipe break resulting in switch failure.  This will affect upper floors in Research as well.  Facilities is aware of the issue, no ETA for repairs.

 

2/27/23 11:30am

network equipment is back operational

Posted: 2/27/23 7:04 am
Last updated: 2/27/23 11:47 am
Event type: Service Unavailable
Current status: Resolved
Service Internet Access, Network-Access, Network-Wired, Network-Wireless, Telephone Services


 Internet Edge Maintenance – 1/27/2023, 10pm to 2am

Start Time: 1/27/23 10:00 pm - End Time: 1/28/23 2:00 am

Description

UMSL Networking will be continuing software maintenance and failover testing equipment connecting campus to the Internet.  Internet access to and from Campus may be disrupted during the failover tests.

 

Failover tests successful.  Work completed @12:02am

Primary Contact: Steve Anthoney

Posted: 1/26/23 3:25 pm
Last updated: 1/28/23 9:52 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access


 Internet Edge Maintenance – 1/13/2023, 10pm to Midnight

Start Time: 1/13/23 10:00 pm - End Time: 1/14/23 12:00 am

Description

Networking will be performing software maintenance to equipment connecting campus to the Internet.  During this time, we will also be testing failover of the campus firewalls.  A brief Internet disruption may be noticed while traffic re-routes.

 

 

 

 

Reboot and failover test successful

Primary Contact: Steve Anthoney

Posted: 1/13/23 12:08 pm
Last updated: 1/14/23 12:11 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access


 Internet Failover Testing, 12/23/2022 – 10pm to midnight

Start Time: 12/23/22 10:00 pm - End Time: 12/24/22 2:00 am

Description

UMSL Networking and our Internet Service Provider, Morenet need to run a series of tests to identify a problem with Internet redundancy.  All Internet access to and from Campus will be unavailable while the tests are being performed.

 

Outages due to environmental issues have revealed that this maintenance is unnecessary.

Primary Contact: Steve Anthoney

Posted: 12/21/22 11:14 am
Last updated: 12/23/22 12:36 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access


 Villa Residential Hall 11/13/2022 7am network upgrade

Start Time: 11/13/22 7:00 am - End Time: 11/13/22 9:00 am

Description

Networking will be upgrading equipment in Villa residential Hall on 11/13/2022. During this time internet and VOIP phone services may be interrupted.

Primary Contact: Joshua Ballenot 3145164116

Posted: 11/11/22 12:59 pm
Last updated: 11/13/22 8:28 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access, Network-Access, Network-File Shares, Network-Wired, Network-Wireless, Telephone Services


 Core Networking Software Upgrades 11/6/2022, 8am

Start Time: 11/6/22 8:00 am - End Time: 11/6/22 11:00 am

Description

Networking will be upgrading the software on the core edge routers connecting campus to our Internet Service Provider.  Traffic should re-route to redundant equipment while each router is upgraded.  An outage is not expected, but there may be brief delays while traffic re-routes.

 

Unforeseen issues have forces this maintenance to be postponed.  We will reschedule at a later date.

Primary Contact: Steve Anthoney

Posted: 11/4/22 12:54 pm
Last updated: 11/5/22 10:20 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access


 Tower networking upgrade 11/6/2022 7am

Start Time: 11/6/22 7:00 am - End Time: 11/6/22 12:00 pm

Description

The ITS network group will be upgrading equipment in the Tower networking closet. During this time internet access and desk phones may lose connection.

Primary Contact: Joshua Ballenot 3145164116

Posted: 11/4/22 11:11 am
Last updated: 1/24/23 1:04 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access, Network-Access, Network-Wired, Network-Wireless, Telephone Services