Posts Categorized: Internet Access

 Partial Network Failure, Music Building 9/15/2023

Description

Networking has received reports and are investigating a partial equipment failure in the Music Building.  Wired and wireless Internet as well as ip telephones are affected through parts of the building.

 

Faulty equipment replaced.  Normal operations resumed

Posted: 9/15/23 9:57 am
Last updated: 9/15/23 11:33 am
Event type: Service Unavailable
Current status: Resolved
Service Internet Access


 UMSL Remote Site Network Outage, 7/12/2023

Description

UMSL is aware of an AT&T network outage that is affecting Internet, telephone and wireless Internet access to the following remote sites:

Children’s Advocacy Center – West Pine

Children’s Advocacy Center – Kirkwood

Computer Education and Training Center

STLPR @ Grand Center

Lindell Optometric Center

East Saint Louis Optometric Center

 

We are in communication with out vendor and will provide status updates when we have them.

Posted: 7/12/23 11:08 am
Last updated: 7/21/23 10:39 am
Event type: Service Unavailable
Current status: Resolved
Service Internet Access


 Network Mantenance MSCGN switch reboot Sunday 5/7/23 6:30am

Start Time: 5/7/23 6:30 am - End Time: 5/7/23 7:00 am

Description

ITS will need to restart the network equipment in MSC Garage North for software maintenance, should take approximately thirty minutes.

 

Reboot fixed the issue.  BG  5/8/23

Primary Contact: Bob Garrison

Posted: 5/4/23 7:02 am
Last updated: 5/8/23 5:06 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access, Network-Access, Network-File Shares, Network-VPN, Network-Wired, Network-Wireless, Telephone Services


 Network Maintenance 5/3/20 Research First floor

Start Time: 5/3/23 6:00 pm - End Time: 5/3/23 6:30 am

Description

ITS will be reloading the 1st floor Research building switch due to software maintenance, should take approximately 15 minutes.

Primary Contact: Steve Anthoney

Posted: 5/3/23 6:10 am
Last updated: 5/3/23 6:19 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access, Network-Access, Network-File Shares, Network-VPN, Network-Wired, Network-Wireless, Telephone Services


 Brief Network Outage, CNS Building

Description

Networking is aware of an issue causing a brief network outage for users in the Center for Nano Science building.

Wired, wireless Internet and telephones were affected.

Posted: 4/12/23 11:19 am
Last updated: 4/12/23 11:19 am
Event type: Service Unavailable
Current status: Resolved
Service Internet Access


 Network Outage – East St. Louis Optometric Clinic, 4/6/2023

Description

Networking is currently investigating a network outage at the East St. Louis Optometric Clinic.

 

Wired, wireless Internet and telephones are affected.

 

1:00pm update – AT&T has a fiber cut they are currently resolving ETA 3 to 8 hours.

 

Service was restored my 10:27pm, 4/6/2023

Posted: 4/6/23 11:55 am
Last updated: 4/7/23 8:33 am
Event type: Service Unavailable
Current status: Resolved
Service Internet Access


 East St. Louis Optometry – Network Outage

Description

Networking is currently aware of a network outage at the East St. Louis Optometric Clinic.  Crews art enroute for repairs.

Posted: 3/22/23 10:20 am
Last updated: 3/22/23 11:42 am
Event type: Service Unavailable
Current status: Resolved
Service Internet Access


 Research Building 3rd floor Network Outage

Description

The third floor data closet network equipment is down due to a water pipe break resulting in switch failure.  This will affect upper floors in Research as well.  Facilities is aware of the issue, no ETA for repairs.

 

2/27/23 11:30am

network equipment is back operational

Posted: 2/27/23 7:04 am
Last updated: 2/27/23 11:47 am
Event type: Service Unavailable
Current status: Resolved
Service Internet Access, Network-Access, Network-Wired, Network-Wireless, Telephone Services