Posts Categorized: Other

 Blackboard IM Hosting Outage

Description

9:14a:  Blackboard Instant Messenger is experiencing an outage at our hosting provider.  User clients are unable to connect at this time.  The vendor does not yet have a repair estimate.

2:50p:  Blackboard hosting has repaired the service and clients should be able to connect now.

Posted: 2/1/16 9:14 am
Last updated: 2/1/16 2:55 pm
Event type: Service Unavailable
Current status: Resolved
Service Other


 Network Fax Service: Receive Fax outage

Description

Network fax system is currently not receiving faxes.  Issue has been identified and ITS are working to fix the issue.

Issue is now resolved.  Faxes received during the outage may not resend automatically.  If you are missing faxes, please request they are resent from the sender.

Posted: 10/13/15 11:59 am
Last updated: 10/13/15 1:29 pm
Event type: Service Unavailable
Current status: Resolved
Service Other


 New Computer Registrations

Description

We are currently experiencing slow service with our Network Control Access server (Bradford).  We are working with the vendor to resolve the issue.

 

We are going to upgrade the code to the server.  Currently in progress.

 

We worked with the vendor in resolving this issue.  We continue to monitor the progress.

 

8/25/15.  We believe the issue has been resolved, but continue to monitor.

 

8/26/15.  The issue has been resolved.

Posted: 8/24/15 10:10 am
Last updated: 8/26/15 7:27 am
Event type: Intermittent or Slow Service
Current status: Resolved
Service Network-Access, Other


 New ITS System Status Notification Service

Description

New ITS System Status Notification Service

UMSL ITS has a new method for notifying the campus of system interruptions, maintenance downtime, and other informational announcements.  Events will be posted to a new website which will show all currently active events/notifications.  These notifications will also be posted on Twitter and Facebook.

Email Notifications

Email notifications will be sent for all new events posted on the website.  The email will contain brief information about the event, with a link to the details on the website.

If you would like to start or stop receiving email notifications (Opt In / Opt Out) when a new event is posted, go here:

https://status.umsl.edu/?page_id=111

Searching for Notifications

To search through all Active or Resolved events, use the tools available on the right.  You can filter for all events related to a particular Service, by specific field values, or by date posted.

RSS Feeds

From the main page, you can click the RSS icon  at the top to set up an RSS feed for all currently active events.  If you filter by service, you can click the RSS icon at the top to set up an RSS feed for that particular service.

Posted: 8/17/15 10:32 am
Last updated: 11/2/18 9:11 am
Event type: Informational
Current status: Resolved
Service Other